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Hi, I created two locations in Dropdowns --> Locations, the location A I set to the user A and the location B I set to the user B.
The user A created and closed, and user B too. Assistence -> Statistics --> by item I selected Location and the report show the two location (A and B), but, 0 opened .. 0 solved .. Why?
Can anyone help me?
The process is right? I need to report by department.
My GLPI is 0.80.3
Last edited by diego.gsw (2011-09-21 01:13:55)
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I try using Groups and Category, but not show in statistics.
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And in the form of you user, these two fields are full ?
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)
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Hi yllen, Statistics --> by ticket --> characteristics --> category (class) works for me. Thank
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