You are not logged in.

Announcement

 Téléchargez la dernière version stable de GLPI      -     Et vous, que pouvez vous faire pour le projet GLPI ? :  Contribuer
 Download last stable version of GLPI                      -     What can you do for GLPI ? :  Contribute

#1 2011-09-21 01:12:31

diego.gsw
Member
From: SP / Brasil
Registered: 2011-09-21
Posts: 56

Dropdowns --> Locations

Hi, I created two locations in Dropdowns --> Locations, the location A I set to the user A and the location B I set to the user B.

The user A created and closed, and user B too. Assistence -> Statistics --> by item I selected Location and the report show the two location (A and B), but, 0 opened .. 0 solved .. Why?

Can anyone help me?

The process is right? I need to report by department.

My GLPI is 0.80.3

Last edited by diego.gsw (2011-09-21 01:13:55)

Offline

#2 2011-09-21 04:52:54

diego.gsw
Member
From: SP / Brasil
Registered: 2011-09-21
Posts: 56

Re: Dropdowns --> Locations

I try using Groups and Category, but not show in statistics.

Offline

#3 2011-09-21 09:01:34

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 15,278

Re: Dropdowns --> Locations

And in the form of you user, these two fields are full ?


CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

Offline

#4 2011-09-22 01:50:22

diego.gsw
Member
From: SP / Brasil
Registered: 2011-09-21
Posts: 56

Re: Dropdowns --> Locations

Hi yllen, Statistics --> by ticket --> characteristics --> category (class) works for me. Thank

Offline

Board footer

Powered by FluxBB