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#1 2011-08-19 20:18:54

igen_ti
Member
From: Brazil
Registered: 2011-07-20
Posts: 6

Change of status to pending automatic ticket

Hi

I use version 0.80.1 installed on a Debian Lenny.
In the field types of solution I created a new type (named as filed).
Is there any mechanism to resolve a call with this type of solution is called the status changed to pending?

Translated by Google Translator...  hmm

Thank you.


IGEN - Imunogenética
São Paulo/SP - Brazil

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#2 2011-08-19 20:26:18

remi
GLPI-DEV
From: Champagne
Registered: 2007-04-28
Posts: 7,127
Website

Re: Change of status to pending automatic ticket

When a solution is entered... the status is solved... because you have entered a "solution"


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