Forum GLPI-Project

wangwm

Member

Registered: 2011-06-15

Posts: 9

Can anyone tell me what is "Due Date" mean, when I deal with a ticket

Can anyone tell me what is "Due date" mean, when I deal with a ticket or deal with tickets?

I mean when I create a new tickets or deal with a tickets, do I need choose the "Due date",  Is the "Due date" means of  ticket need to be solved on the Due Date ? and what s relationship between "due date" and SLA time ?

thanks

Last edited by wangwm (2011-06-21 09:45:07)

wangwm

Member

Registered: 2011-06-15

Posts: 9

Re: Can anyone tell me what is "Due Date" mean, when I deal with a ticket

anyone help please