Forum GLPI-Project

treydock

Member

Registered: 2009-02-26

Posts: 42

Feature Request: user email in ticket list 0.80

I've noticed that in 0.80 an unknown requesters email address appears in the same format and style as a registered user.  Would it be possible to see that email address in the requester column (if the user doesn't exist in GLPI) while viewing the list of tickets under "Assistance" -> "Tickets"?  I figure instead of that field only showing known users have it show known users OR if that's blank pull the email address associated as the requester in that ticket.

Here's an example of what I"m talking about (no actual code but just a modified screenshot)

Thanks
- Trey

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Live Instance >> CentOS 5.6 x64 | Apache-2.2.3 | PHP-5.1.6 | MySQL-5.0.77 | Kernel 2.6.18-194.el5 | GLPI v0.80.2 | OCS 2.0RC3 (~500 units)
Dev Server >> Same as above

remi

GLPI-DEV

From: Champagne

Registered: 2007-04-28

Posts: 7,127

Website

Re: Feature Request: user email in ticket list 0.80

You're right/
Ticket open : https://forge.indepnet.net/issues/2890

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