Problème d'affichage de GLPi sous Internet Explorer 8

ttduong · 2011-04-08 16:56:22

Bonjour,

j'ai un petit problème avec mon installation de GLPI 0.78.4 (le problème date de 0.78.1)

Voici ma configuration:

 
GLPI  0.78.4 (/glpi => D:/xampp/htdocs/glpi)


Server

 
Operating Systems : Windows NT SVCSYSLOGD 5.2 build 3790 (Windows Server 2003 Standard Edition Service Pack 2) i586
PHP 5.3.1 (Core, PDO, PDO_ODBC, Phar, Reflection, SPL, SQLite, SimpleXML, apache2handler, bcmath, bz2, calendar, com_dotnet,
    ctype, date, dom, ereg, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, json, ldap, libxml, mbstring, mcrypt,
    mhash, ming, mysql, mysqli, mysqlnd, odbc, openssl, pcre, pdf, pdo_mysql, pdo_sqlite, session, soap, sockets, sqlite3, standard,
    tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib)
Setup: memory_limit="128M" max_execution_time="60" safe_mode="" session.save_handler="files" post_max_size="128M"
    upload_max_filesize="128M" 
Software: Apache/2.2.14 (Win32) DAV/2 mod_auth_sspi/1.0.4 mod_autoindex_color PHP/5.3.1 mod_apreq2-20090110/2.7.1 mod_perl/2.0.4
    Perl/v5.10.1 (Apache/2.2.14 (Win32) DAV/2 mod_auth_sspi/1.0.4 mod_autoindex_color PHP/5.3.1 mod_apreq2-20090110/2.7.1
    mod_perl/2.0.4 Perl/v5.10.1 Server at svcsyslogd Port 80)
    Mozilla/5.0 (Windows NT 5.1; rv:2.0) Gecko/20100101 Firefox/4.0
MySQL: 5.1.41 (glpi@localhost/glpi)


Mysql replicate

 
Active : No


Plugins list

 
    manageentity     Name:Entities portal                Version :1.5.2      Status :Enabled
    datainjection    Name:File injection                 Version :2.0.1      Status :Enabled
    massocsimport    Name:OCS import                     Version :1.4.1      Status :Enabled
    additionalalerts Name:Others alerts                  Version :1.3.0      Status :Enabled


LDAP directory

 
Server: '10.0.0.220', Port (default=389): '389', Basedn: 'DC=ad,DC=canadadirect,DC=ca', Connection filter:
        '(&(objectClass=user)(objectCategory=person)(!(userAccountControl:1.2.840.113556.1.4.803:=2)))', rootdn (for non anonymous
        binds): 'CN=connectglpi,OU=accounts,OU=IT unit,OU=IT,DC=ad,DC=canadadirect,DC=ca', Use TLS: '0'


Notifications / Mail Receiver

 
Use a SMTP server to send emails: SMTP (mail.canadadirect.ca)
Mail Receiver


OCS Inventory NG

 
Host for the OCSNG database : 'localhost', Connection to OCSNG database successful, Use the OCSNG software dictionary : 1

Le problème que j'ai est la suivante
lorsque j'ouvre GPLI avec Firefox ou Chrome tout est parfait
mais si j'utilise Internet Explorer 8 alors il manque des champs MAIS si j'utilise fiddler en même temps que Internet Explorer 8 alors les pages s'affiche comme il faut.

l'installation d'un autre navigateur n'est pas vraiment une option pour mon entreprise pour l'instant.

merci de me pointer vers une piste pour que je puisse régler le problème.

TheHinou · 2011-04-08 17:21:24

Hum j'utilise la version 78.1 avec ie8 et je n'ai aucun soucis. quel sont les champs manquant ? pouvez-vous faire une capture d'écran ?

ttduong · 2011-04-08 17:28:55

oui je pourrais faire une capture d'écran MAIS je n'ai pas de place pour le mettre....est-ce que vous connaîtriez une place que je pourrais upload la photo?

TheHinou · 2011-04-12 14:44:13

imageshack.com
flickr.com

...

ttduong · 2011-04-15 16:30:28

Voici les captures d'écran

Sans Fiddler

Avec Fiddler

avec Firefox

kix · 2011-04-26 16:27:17

Hi!
I have the same problem here.
Tried a downgrade to IE7 -> nothing happend. Removed all IE Updates. Nothing.
Deactivate the Antivirus Software and Firewall. That wasnt it too.
The thing with Fiddler.. works.. but i wont install and run that that on the clients.
I prefer to use the fox. But many People in my company still use the ie and wont switch.
I dont think its a server issue. Apache and MySQL are running on Debian here.

Sorry i cant read french.. but my bad english should fit

Greetings!

daKiX

ttduong · 2011-04-26 19:59:34

Hi

i can read english no problem.

in a way i am glad i am not the only one with this trouble....i though i was going crazy.... and as you say fiddler everywhere is not an alternative for me or changing everyone to FF as well since we have lots of inhouse application that use activex for now.

kix · 2011-04-27 09:06:10

i just found something i dont like.
i deactivated the ldap authentication and - it works - even with ie8 :\
was it a misconfiguration in ldap? i dont know. but we got some more problems with that:

<offtopic?>
if we install the win xp os on the clients with a pre-configured nlite cd (installs service pack3, updates, office and some other programms directly with the windows setup) ldap auth wont work on that client. but if we install xp sp2 and do updates one by one there is no problem (!but this ie thing!).
edit: the nlite install ldap auth works too if we do not include xp sp3 and install it later (but it wont fix the ie issue). and -
</offtopic?>
no. clear the cache wont work with ie. :\

i hope you use ldap auth too - so we got the same problem and can fix it together ... anyhow...

edit2: the menu (on start screen, in object details and in user properties) is not the only thing that dosnt work in ie.
you even cant change the number of shown objects in list fields (e.g. computer inventory list). i really think there is something wrong with the ldap auth.

Last edited by kix (2011-04-27 11:45:42)

J-n-s · 2011-04-27 09:21:02

En 0.78.4 j'ai eu le même soucis avec le dernier Chrome... mais seulement lorsque je me connecte avec un utilisateur en mode debug.
Ma solution : vider le cache du navigateur ..

ttduong · 2011-04-27 21:03:51

Hi kix,

guess what

LDAP user here as well

yes it is happening to other screen as well BUT i just took those printscreen from the same page otherwise this thread will only contain printscreens......

i notice the problem is with Dynamic generated tables or something like that.

i tried the same thing you mentioned in your earlier post as well still no solution.

on a side note i tried in IE9 (windows 7 sp1) and all is good.....but since i can't upgrade everyone to win7 right now that is also not an option

kix · 2011-04-27 22:26:10

late hi again!
no win7 is not an option.
you tried to test it without ldap authentication? that works here. but its not the final solution here too.. because the users wont log in every time they post a ticket. and i wont register all tickets by phone or mail. :\
i know that for every screenchange the ldap auth runs a serval times. tomorrow we will try to sniff some packets and see whats the difference between the browsers.
so long. good nite.

kix · 2011-04-28 15:45:27

ok.. i saw ff and ie do completely different requests.
a quite look to the sourcecode shows that they both got the same html source.
a second look surprises me, that the dynamic table code cant be found in the normal source. (the table soure only is shown if you mark it in ff and select 'show marked sourcecode')
i knew i will hate this ajax web2.0 thing :\
so i thought something is wrong with the javascript in ie. but couldnt find it.
the worst thing for me is, that it works if i disable ldap auth. that shoudnt change anything else at the request or should it?.. getting insane...
maybe ill install ff on the clients only for glpi and set it as homepage...
but should be provisionally only..

mad greets.
daKiX

pikashu · 2011-05-26 14:16:41

If you use SSO please check my answer here : http://www.glpi-project.org/forum/viewt … p?id=23924

kix · 2011-06-06 10:43:25

Hej pikashu!
Thanks! Your post showed me the way to solve. It wasn't something with SSO. Simply the last thing you said.
This works here:
---
Add the following key to the registry:

Type: DWORD
Key: HKEY_CURRENT_USER/Software/Microsoft/Windows/CurrentVersion/Internet Settings/DisableNTLMPreAuth
Value: 1
---

Thank you and the google translator

Greets
daKiX

ttduong · 2011-07-14 19:38:00

Bonjour,

juste un petit mot pour affirmer que le regfix régle vraiment le trouble.

merci beaucoup tout le monde et en passant c'Est un problème d'internet explorer (corrigé dans la version 9)

Forum GLPI-Project

Announcement

#1 2011-04-08 16:56:22

Problème d'affichage de GLPi sous Internet Explorer 8

#2 2011-04-08 17:21:24

Re: Problème d'affichage de GLPi sous Internet Explorer 8

#3 2011-04-08 17:28:55

Re: Problème d'affichage de GLPi sous Internet Explorer 8

#4 2011-04-12 14:44:13

Re: Problème d'affichage de GLPi sous Internet Explorer 8

#5 2011-04-15 16:30:28

Re: Problème d'affichage de GLPi sous Internet Explorer 8

#6 2011-04-26 16:27:17

Re: Problème d'affichage de GLPi sous Internet Explorer 8

#7 2011-04-26 19:59:34

Re: Problème d'affichage de GLPi sous Internet Explorer 8

#8 2011-04-27 09:06:10

Re: Problème d'affichage de GLPi sous Internet Explorer 8

#9 2011-04-27 09:21:02

Re: Problème d'affichage de GLPi sous Internet Explorer 8

#10 2011-04-27 21:03:51

Re: Problème d'affichage de GLPi sous Internet Explorer 8

#11 2011-04-27 22:26:10

Re: Problème d'affichage de GLPi sous Internet Explorer 8

#12 2011-04-28 15:45:27

Re: Problème d'affichage de GLPi sous Internet Explorer 8

#13 2011-05-26 14:16:41

Re: Problème d'affichage de GLPi sous Internet Explorer 8

#14 2011-06-06 10:43:25

Re: Problème d'affichage de GLPi sous Internet Explorer 8

#15 2011-07-14 19:38:00

Re: Problème d'affichage de GLPi sous Internet Explorer 8

Board footer