Forum GLPI-Project

bunak

Member

From: Nizhyn, Ukraine

Registered: 2010-10-01

Posts: 53

missing link betweet device ticket - 2

Hi
I already wrote that there is a bug that can't link a ticked with printers and devices
http://www.glpi-project.org/forum/viewt … 63#p116463

I update from 0.78.1 to 0.78.2 the bug is not fixed.
Then I reload ticket.class.php from
https://forge.indepnet.net/projects/glp … ions/13290
bug is not fixed also.

So
1. When create new ticket, can't link it with printers and devices. There are General, Computer, Phone, Software items in list of "Item : "-field.
But no Printers or Device items.

2. When select Computer menu, then it have New ticket for this item... button in Tickets tab.
But a printers and devices don't have New ticket for this item... button in Tickets tab.

What is happened?

remi

GLPI-DEV

From: Champagne

Registered: 2007-04-28

Posts: 7,127

Website

Re: missing link betweet device ticket - 2

Check your profil right (item type which can be associated with ticket)

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Dév. Fedora 29 - PHP 5.6/7.0/7.1/7.2/7.3/7.4 - MariaDB 10.3 - GLPI master
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bunak

Member

From: Nizhyn, Ukraine

Registered: 2010-10-01

Posts: 53

Re: missing link betweet device ticket - 2

Check your profil right (item type which can be associated with ticket)

Thanks

Last edited by bunak (2011-01-28 14:56:25)