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#1 2010-11-15 16:56:33

chimigraf
Member
Registered: 2010-11-15
Posts: 70

Problems with Planification - Tickets and Tasks

Hi,

we've installed the project plugin and there's something wrong in planification section.

If I only have tickets, planification shows everything ok, but when I put a project task and I want to show in the planning, the planification tab only show tickets (and tasks) until the first project task of the month (for example).

That is, if I want to see all november tickets, it shows the full month with all the tickets; if I add a project task and want to show it on planification on, for example, day 17th of november, the month plannification only show until this day... everytihing else has been desappeared... for check, if I delete this task, the full month is show again... what's the matter?

Thanks in advance,

Oscar

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#2 2010-11-15 17:04:23

tsmr
GLPI-DEV
From: Rennes
Registered: 2005-08-26
Posts: 11,632
Website

Re: Problems with Planification - Tickets and Tasks

glpi & plugin version please


Xavier Caillaud
Blog GLPI Infotel

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#3 2010-11-15 17:07:06

chimigraf
Member
Registered: 2010-11-15
Posts: 70

Re: Problems with Planification - Tickets and Tasks

GLPI: 0.72.4
Plugin: 1.0.1

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#4 2010-11-15 17:09:11

tsmr
GLPI-DEV
From: Rennes
Registered: 2005-08-26
Posts: 11,632
Website

Re: Problems with Planification - Tickets and Tasks

In debug mode, any errors ?


Xavier Caillaud
Blog GLPI Infotel

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#5 2010-11-15 17:26:23

chimigraf
Member
Registered: 2010-11-15
Posts: 70

Re: Problems with Planification - Tickets and Tasks

In debug mode there's no logs when a project task appears... if only there's tickets, it shows a lot of queries... it seems like the page is not finishing to load... always the last thing that's visible is a project task.

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#6 2010-11-15 17:33:26

tsmr
GLPI-DEV
From: Rennes
Registered: 2005-08-26
Posts: 11,632
Website

Re: Problems with Planification - Tickets and Tasks

and into the month plannification ?

and with Logs in files option activated ? see into glpi/files/_logs/..


Xavier Caillaud
Blog GLPI Infotel

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#7 2010-11-15 17:39:48

chimigraf
Member
Registered: 2010-11-15
Posts: 70

Re: Problems with Planification - Tickets and Tasks

Month plannification is one of the planning that I'm used.

In glpi/files/_logs/.. there is no logs... there's nothing... (only Test)

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#8 2010-11-15 17:56:57

tsmr
GLPI-DEV
From: Rennes
Registered: 2005-08-26
Posts: 11,632
Website

Re: Problems with Planification - Tickets and Tasks

Logs in files option activated into configuration of glpi ?


Xavier Caillaud
Blog GLPI Infotel

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#9 2010-11-15 18:02:22

chimigraf
Member
Registered: 2010-11-15
Posts: 70

Re: Problems with Planification - Tickets and Tasks

after active it... nothing in logs.

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#10 2010-11-15 18:04:53

tsmr
GLPI-DEV
From: Rennes
Registered: 2005-08-26
Posts: 11,632
Website

Re: Problems with Planification - Tickets and Tasks

deconnect and reconnect, add new task , see month planning and see errors ?


Xavier Caillaud
Blog GLPI Infotel

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#11 2010-11-15 18:16:58

chimigraf
Member
Registered: 2010-11-15
Posts: 70

Re: Problems with Planification - Tickets and Tasks

Hi again.

After disconnect and reconnect user:

Month planning, error
Logs, nothing.

Only in file cron.log there's something...

15-11-2010 16:57
Launch plugin_alerting_reservations
15-11-2010 16:57
plugin_alerting_reservations Nothing to do (0.02s)
15-11-2010 16:58
Launch plugin_alerting_rss
15-11-2010 16:58
plugin_alerting_rss Nothing to do (0.09s)

file is php-errors.log, isn't it?

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#12 2010-11-15 18:18:30

tsmr
GLPI-DEV
From: Rennes
Registered: 2005-08-26
Posts: 11,632
Website

Re: Problems with Planification - Tickets and Tasks

yes or sql-errors.php

I don't reproduce your bug...


Xavier Caillaud
Blog GLPI Infotel

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#13 2010-11-15 18:21:44

chimigraf
Member
Registered: 2010-11-15
Posts: 70

Re: Problems with Planification - Tickets and Tasks

sad

What can I do to show you my problem?

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#14 2010-11-15 18:29:23

chimigraf
Member
Registered: 2010-11-15
Posts: 70

Re: Problems with Planification - Tickets and Tasks

mmm... look this file (html code, not visualization):

http://www.mediafire.com/?a1858rro6lz0bqc

this is the monthly plannification. There's something wrong on it...

Last edited by chimigraf (2010-11-15 18:29:59)

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#15 2010-11-15 19:35:54

tsmr
GLPI-DEV
From: Rennes
Registered: 2005-08-26
Posts: 11,632
Website

Re: Problems with Planification - Tickets and Tasks


Xavier Caillaud
Blog GLPI Infotel

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#16 2010-11-16 09:43:44

chimigraf
Member
Registered: 2010-11-15
Posts: 70

Re: Problems with Planification - Tickets and Tasks

Ok, now it seems to work... thank you!

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#17 2010-11-16 10:29:55

tsmr
GLPI-DEV
From: Rennes
Registered: 2005-08-26
Posts: 11,632
Website

Re: Problems with Planification - Tickets and Tasks

wink


Xavier Caillaud
Blog GLPI Infotel

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