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I new to GLPI and we are looking to see if it can for fill our requirements for a helpdesk software that can receive emails and then email the requester back with a tick number. I can see this is able to be achieved but, i am having issues connecting GLPI to our Lotus Notes/Domino Server.
I am unable to see any Guides out there on how to this and was wondering if anyone could send me a how to guide (in English) that i can reference to set up this function.
GLPI Version: GLPI 0.72.3
Any help on this subject would be a great help.
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So... you're asking how to connect GLPI to your email server... through SMTP?
Have you already played around with it? Tested different ways of configuring it?
Now using 0.78.1 on CentOS.
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I currently have the Notifications working, there is no issues there. But when i come to configure the recievers i am always getting an connection failure. I only find a document on how to set up recievers fors Exchange users, but nothing for lotus notes/domino server users. Can anyone give any information on how this is set up?
GLPI Ver 0.72.3
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Depends on how the Lotus Notes server is set up. In Exchange, there are hundreds of reasons why someone might get a connection failure. Server might not support POP3, might need SSL, might need TLS, access to that account through POP might be disabled, etc. These are all things that a guide won't help you with.
Now using 0.78.1 on CentOS.
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