make documents with order module

adminlewis · 2010-09-29 17:44:58

Hi
i have the following glpi version:
GLPI 0.72.4 Copyright (C) 2003-2010 by the INDEPNET Development Team.
and I have the last order module... I'd like to make the document in odt format... How do I make it ?
thx so much!

yllen · 2010-09-29 20:06:18

What do you mean by "make the document in odt format" ?

You want to add odt document in glpi ?

tsmr · 2010-09-30 09:46:58

You have un generation tab into your order fo doing that. (You must choose your odt model into your preferences)

adminlewis · 2010-09-30 12:38:29

I have installed "order management" version 1.1.2 but I havent any "generation tab" in the order. Also I havent anything to configure under the plugin... only "default vat" and "verify order".
Thnx

tsmr · 2010-09-30 12:59:44

Order tab into your created order ?

adminlewis · 2010-09-30 17:51:43

Yep I have an empty "order" tab

tsmr · 2010-09-30 21:30:30

your order is validated ?

adminlewis · 2010-10-01 18:46:53

I think yes, but under validation tab I dont see any "validated" but I see that I cannot modify it.

bye

adminlewis · 2010-10-13 17:38:35

Hi again, I put glpi in debug mode and under tab "order" I see:
PHP ERROR: Undefined index: parser in /usr/share/glpi/plugins/order/inc/plugin_order.order.class.php at line 675

tsmr · 2010-10-13 17:49:51

check your dict file order/locales/en_GB.php you must have $LANG['plugin_order']['parser'][4] = "Thanks to select a template in your preferences";

adminlewis · 2010-10-13 18:49:39

Hi ok I understood what's happened...
Before upgrade to the last versione of order plugin I had an hand made translation of en_GB.php in to italian (it_IT.php) after the upgrade I have forgot to upgrade the it_IT.php so it missed about 4 lines of the new en_GB.php ... now I can see the button to generate the doc... but if I click on it I have the following new error:

PHP ERROR: mkdir() [function.mkdir]: Permission denied in /usr/share/glpi/plugins/order/lib/odtphp/zip/PclZipProxy.php at line 50
PHP ERROR: mkdir() [function.mkdir]: Permission denied in /usr/share/glpi/plugins/order/lib/odtphp/zip/PclZipProxy.php at line 50
PHP ERROR: mkdir() [function.mkdir]: Permission denied in /usr/share/glpi/plugins/order/lib/odtphp/zip/PclZipProxy.php at line 50
PHP ERROR: file_put_contents(./tmp/content.xml) [function.file-put-contents]: failed to open stream: No such file or directory in /usr/share/glpi/plugins/order/lib/odtphp/zip/PclZipProxy.php at line 94

Fatal error: Uncaught exception 'OdfException' with message 'Error during file export' in /usr/share/glpi/plugins/order/lib/odtphp/odf.php:250 Stack trace: #0 /usr/share/glpi/plugins/order/lib/odtphp/odf.php(266): Odf->_save() #1 /usr/share/glpi/plugins/order/inc/plugin_order.order.class.php(819): Odf->exportAsAttachedFile() #2 /usr/share/glpi/plugins/order/front/plugin_order.generate.php(51): PluginOrder->generateOrder('16') #3 {main} thrown in /usr/share/glpi/plugins/order/lib/odtphp/odf.php on line 250

It seems a permission problem... but with a
chmod -R 777 /usr/share/glpi/plugins/order
nothing is changed..

tsmr · 2010-10-15 21:47:28

chmod on tmp dir ?

adminlewis · 2010-10-22 12:18:39

tsmr wrote:

chmod on tmp dir ?

[root@srv-ticket /]# ls -laZ|grep tmp
drwxrwxrwt root root system_u:object_r:tmp_t tmp

adminlewis · 2010-10-22 13:09:15

also under /tmp I see:

# ls -al 8ae65a7376a63eee0484e64b7a93feb6KhLvVI
-rw------- 1 apache apache 16302 22 ott 12:59 8ae65a7376a63eee0484e64b7a93feb6KhLvVI
# file 8ae65a7376a63eee0484e64b7a93feb6KhLvVI
8ae65a7376a63eee0484e64b7a93feb6KhLvVI: OpenDocument Text

remi · 2010-10-22 13:42:22

> /usr/share/glpi/
Visiblement c'est une installation packagée.

> (./tmp/content.xml)
Visiblement le plugin tente d'écrire dans un chemin qu'il ne devrait pas (/usr/share est en lecture seule, c'est normal)

Donc le plugin devrait utiliser correctement le framework (et donc utiliser GLPI_DOC_DIR."/_tmp/xxxx")

Il faut donc une correction du plugin.

+

tsmr · 2010-10-22 14:21:18

Essayez ca please :

https://forge.indepnet.net/repositories … /order/402

et

https://forge.indepnet.net/projects/ord … .class.php

Merci Remi

adminlewis · 2010-10-22 16:08:06

tsmr wrote:

Essayez ca please :
https://forge.indepnet.net/repositories … /order/402
et
https://forge.indepnet.net/projects/ord … .class.php
Merci Remi

I'm sorry but I dont speak french...and also I'm not a php programmer but:
'PATH_TO_TMP' => GLPI_DOC_DIR . '/_tmp'
...apache cant write under root (ex: /_tmp) .....
and I have applied the patch by hand but I have the same error:

PHP ERROR: mkdir() [function.mkdir]: Permission denied in /usr/share/glpi/plugins/order/lib/odtphp/zip/PclZipProxy.php at line 50
PHP ERROR: mkdir() [function.mkdir]: Permission denied in /usr/share/glpi/plugins/order/lib/odtphp/zip/PclZipProxy.php at line 50
PHP ERROR: mkdir() [function.mkdir]: Permission denied in /usr/share/glpi/plugins/order/lib/odtphp/zip/PclZipProxy.php at line 50
PHP ERROR: file_put_contents(./tmp/content.xml) [function.file-put-contents]: failed to open stream: No such file or directory in /usr/share/glpi/plugins/order/lib/odtphp/zip/PclZipProxy.php at line 94

Fatal error: Uncaught exception 'OdfException' with message 'Error during file export' in /usr/share/glpi/plugins/order/lib/odtphp/odf.php:250 Stack trace: #0 /usr/share/glpi/plugins/order/lib/odtphp/odf.php(266): Odf->_save() #1 /usr/share/glpi/plugins/order/inc/plugin_order.order.class.php(824): Odf->exportAsAttachedFile() #2 /usr/share/glpi/plugins/order/front/plugin_order.generate.php(51): PluginOrder->generateOrder('16') #3 {main} thrown in /usr/share/glpi/plugins/order/lib/odtphp/odf.php on line 250

tsmr · 2010-10-22 17:01:50

And if you do chmod 755 on order/lib/odtphp/zip folder ?

adminlewis · 2010-10-22 17:30:54

the same error with both command:

[root@srv-ticket odtphp]# chmod -R 777 zip/
[root@srv-ticket odtphp]# chmod -R 755 zip/
[root@srv-ticket odtphp]# pwd
/usr/share/glpi/plugins/order/lib/odtphp

adminlewis · 2010-10-22 17:59:56

I have other infos:

[root@srv-ticket files]# ls -al && ls -la _tmp/
totale 216
drwxr-x--- 16 apache root    4096 12 ott 21:28 .
drwxr-xr-x  3 root   root    4096  4 giu 17:06 ..
drwxr-x---  2 apache root    4096  4 giu 18:40 _cache
drwxr-x---  2 apache root    4096  8 ott 13:16 _cron
drwxr-xr-x  2 apache apache  4096 12 ott 21:28 DOC
drwxr-x---  2 apache root    4096  4 giu 18:40 _dumps
drwxr-xr-x  2 apache apache  4096 20 ott 09:43 GIF
drwxr-xr-x  2 apache apache  4096 19 ott 16:58 JPG
drwxr-x---  2 apache root    4096 10 giu 11:05 _lock
drwxr-xr-x  2 apache apache  4096 21 ott 15:35 PDF
drwxr-x---  4 apache root    4096 17 set 11:39 _plugins
drwxr-xr-x  2 apache apache  4096 15 ott 18:02 PNG
drwxr-x---  2 apache root   90112 22 ott 17:51 _sessions
drwxr-x---  2 apache apache  4096 22 ott 17:49 _tmp
drwxr-x---  2 apache root    4096 22 mar  2010 _uploads
drwxr-xr-x  2 apache apache  4096 12 ott 21:28 XLS
totale 36
drwxr-x---  2 apache apache  4096 22 ott 17:49 .
drwxr-x--- 16 apache root    4096 12 ott 21:28 ..
-rw-------  1 apache apache 16302 22 ott 17:49 16facf739c664cf31b50d145a1f08e05FYw6pv
[root@srv-ticket files]# pwd
/var/lib/glpi/files

adminlewis · 2010-10-25 18:48:48

Hi again,
I've tried to change the file order/lib/odtphp/zip/PclZipProxy.php at line 22 in this way:

        const TMP_DIR = '/var/lib/glpi/files/_tmp/tmp2';
        /** const TMP_DIR = './tmp'; **/

and now the error is the following:

PHP ERROR: fopen(pclzip-4cc5b2fc7caa3.tmp) [function.fopen]: failed to open stream: Permission denied in /usr/share/glpi/plugins/order/lib/odtphp/zip/pclzip/pclzip.lib.php at line 2544
PHP ERROR: fopen(pclzip-4cc5b2fc7d2a1.tmp) [function.fopen]: failed to open stream: Permission denied in /usr/share/glpi/plugins/order/lib/odtphp/zip/pclzip/pclzip.lib.php at line 2383

Fatal error: Uncaught exception 'OdfException' with message 'Error during file export' in /usr/share/glpi/plugins/order/lib/odtphp/odf.php:250 Stack trace: #0 /usr/share/glpi/plugins/order/lib/odtphp/odf.php(266): Odf->_save() #1 /usr/share/glpi/plugins/order/inc/plugin_order.order.class.php(824): Odf->exportAsAttachedFile() #2 /usr/share/glpi/plugins/order/front/plugin_order.generate.php(51): PluginOrder->generateOrder('16') #3 {main} thrown in /usr/share/glpi/plugins/order/lib/odtphp/odf.php on line 250

How can I exactly know where it try to open files ?
or how can i test the apache user ?

tsmr · 2010-10-27 12:07:40

Try to define the path into pclzip.lib.php row 66 like TMP_DIR

if (!defined('PCLZIP_TEMPORARY_DIR')) {
define( 'PCLZIP_TEMPORARY_DIR', '' );
}

adminlewis · 2010-10-27 16:02:33

it works!..

Forum GLPI-Project

Announcement

#1 2010-09-29 17:44:58

make documents with order module

#2 2010-09-29 20:06:18

Re: make documents with order module

#3 2010-09-30 09:46:58

Re: make documents with order module

#4 2010-09-30 12:38:29

Re: make documents with order module

#5 2010-09-30 12:59:44

Re: make documents with order module

#6 2010-09-30 17:51:43

Re: make documents with order module

#7 2010-09-30 21:30:30

Re: make documents with order module

#8 2010-10-01 18:46:53

Re: make documents with order module

#9 2010-10-13 17:38:35

Re: make documents with order module

#10 2010-10-13 17:49:51

Re: make documents with order module

#11 2010-10-13 18:49:39

Re: make documents with order module

#12 2010-10-15 21:47:28

Re: make documents with order module

#13 2010-10-22 12:18:39

Re: make documents with order module

#14 2010-10-22 13:09:15

Re: make documents with order module

#15 2010-10-22 13:42:22

Re: make documents with order module

#16 2010-10-22 14:21:18

Re: make documents with order module

#17 2010-10-22 16:08:06

Re: make documents with order module

#18 2010-10-22 17:01:50

Re: make documents with order module

#19 2010-10-22 17:30:54

Re: make documents with order module

#20 2010-10-22 17:59:56

Re: make documents with order module

#21 2010-10-25 18:48:48

Re: make documents with order module

#22 2010-10-27 12:07:40

Re: make documents with order module

#23 2010-10-27 16:02:33

Re: make documents with order module

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