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#1 2010-10-25 16:05:12
- elliot01
- Member
- From: England
- Registered: 2010-03-23
- Posts: 206
[SOLVED] Automatic closing of the ticket after x days
Hi all,
Learning our way around v0.78.
Under Setup...General...Assistance... there is an option called 'Automatic closing of the tickets after :'.
How exactly does this work? Does it mean the ticket will be closed X days after opening? or X days after it's flagged as 'solved'? or what?
Thanks 
Last edited by elliot01 (2010-10-25 16:50:54)
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#2 2010-10-25 16:09:14
- remi
- GLPI-DEV
- From: Champagne
- Registered: 2007-04-28
- Posts: 7,127
- Website
Re: [SOLVED] Automatic closing of the ticket after x days
=> or X days after it's flagged as 'solved'?
(without waiting for client approval)
Dév. Fedora 29 - PHP 5.6/7.0/7.1/7.2/7.3/7.4 - MariaDB 10.3 - GLPI master
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#3 2010-10-25 16:12:00
- elliot01
- Member
- From: England
- Registered: 2010-03-23
- Posts: 206
Re: [SOLVED] Automatic closing of the ticket after x days
Ah nice one Remi
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