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Can a follow up be created with multiple technicians attached to it?
Example:
- Bob, Bill, and Ben work in an issue.
- Bob is the crew chief. Bob enters a single follow-up, identifying himself, Bill, and Ben as working at it for an hour.
- The total man-hours get calculated as 3.
- All of them get credit for one hour of work.
- or -
Can an admin, enter a follow up (or just work time) for somebody other than himself?
Example:
- Bob is the crew chief, working with Bill and Ben on an issue for an hour.
- Bob inputs the follow up.
- Bob then inputs one hour each for Bill and Ben.
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Yes? No? Maybe?
Pretty please?
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