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#1 2010-05-25 15:53:49
- carias
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- From: Bogotá, Colombia
- Registered: 2010-04-23
- Posts: 12
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I renamed accidentally Superadmin and I lost it. How can I recover it?
After installation I changed "admin" user by "carias" user. Then I created a post only user named "carias1" just for testing help desk module. I accidentally let "carias" as post only user. Now I try to enter as carias and can not do anything related to admin tasks. I already have 446 PC on GLPI. I don want to lost all this information. How can I recover "superadmin" user?
Thanks in advance
Carlos Arias
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#2 2010-05-26 00:19:41
- JMD
- GLPI - Lead
- Registered: 2004-09-13
- Posts: 9,180
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Re: I renamed accidentally Superadmin and I lost it. How can I recover it?
You have to edit database and reset the password : you just copy/paste the password "41ece51526515624ff89973668497d00"
It corresponds to "glpi" password.
JMD / Jean-Mathieu Doléans - Glpi-project.org - Association Indepnet
Apportez votre pierre au projet GLPI : Soutenir
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#3 2010-06-02 20:47:10
- carias
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- From: Bogotá, Colombia
- Registered: 2010-04-23
- Posts: 12
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Re: I renamed accidentally Superadmin and I lost it. How can I recover it?
Hi Jean: I need just o more little help to recover my"superadmin" user. I don´t know how to edit database and change password. I am afraid I can not access GLPI then and lost all mi 446 pc information, could you give step by step instructions?
Thnak you
Carlos Arias
Carlos Arias
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#4 2010-06-02 22:58:41
- bwm367
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- From: Maine, United States
- Registered: 2009-01-06
- Posts: 217
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Re: I renamed accidentally Superadmin and I lost it. How can I recover it?
What OS are you running, how is mysql installed?
My Configuration: GLPI .72.3 running on XAMPP from a VMware Virtual Machine (Windows XP). PHP 5.2, Apache 2.2.3...
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#5 2010-06-20 05:32:46
- carias
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- From: Bogotá, Colombia
- Registered: 2010-04-23
- Posts: 12
- Website
Re: I renamed accidentally Superadmin and I lost it. How can I recover it?
I will give my software versions for recovering superadmin user in GLPI.
OS Ubuntu 8.04, GLPI 0.72.4, PHP 5.2.4, Apache 2.2.8, mysql Ver 14.12 Distrib 5.0.51a.
I need the procedure step by step to change o reset GLPI password and recover superadmin user.
Thanks in advance for your help.
Carlos Arias
Carlos Arias
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#6 2010-06-24 23:05:39
- carias
- Member
- From: Bogotá, Colombia
- Registered: 2010-04-23
- Posts: 12
- Website
Re: I renamed accidentally Superadmin and I lost it. How can I recover it?
What OS are you running, how is mysql installed?
Hi: This is the information that you asked:
I will give my software versions for recovering superadmin user in GLPI.
OS Ubuntu 8.04, GLPI 0.72.4, PHP 5.2.4, Apache 2.2.8, mysql Ver 14.12 Distrib 5.0.51a.
I need the procedure step by step to change o reset GLPI password and recover superadmin user.
Thanks in advance for your help.
Carlos Arias
Carlos Arias
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#7 2010-06-24 23:12:24
- carias
- Member
- From: Bogotá, Colombia
- Registered: 2010-04-23
- Posts: 12
- Website
Re: I renamed accidentally Superadmin and I lost it. How can I recover it?
I renamed accidentally Superadmin user and I lost it. How can I recover it?
After installation I changed "admin" user by "carias" user. Then I created a post only user named "carias1" just for testing help desk module. I accidentally let "carias" as post only user. Now I try to enter as carias and can not do anything related to admin tasks. I already have 446 PC on GLPI. I don want to lost all this information. How can I recover "superadmin" user?
Thanks in advance
Carlos Arias
If someone can help me I will give my software versions for recovering superadmin user in GLPI.
OS Ubuntu 8.04, GLPI 0.72.4, PHP 5.2.4, Apache 2.2.8, mysql Ver 14.12 Distrib 5.0.51a.
I need the procedure step by step to change o reset GLPI password and recover superadmin user.
Thanks in advance for your help.
Carlos Arias
Last edited by carias (2010-06-24 23:13:47)
Carlos Arias
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