Forum GLPI-Project

kpcomp

Member

Registered: 2008-07-12

Posts: 57

Mailgate received ticket with HTML attachment overwrites tcket content

Hello guys,

when ticket is received by mailgate and contains forwarded .html attachment then
ticket content is overwriten with html file content and is not included in ticket.

Email was eshop order with included html file and forwarded by Outlook 2007 to glpi.
Direct Outlook 2007 email with same attachment has no problem.

glpi 0.72.21
pop3, Merak Server v9

Can you help?
What information should I provide to help?

Best,
Pavel

kpcomp

Member

Registered: 2008-07-12

Posts: 57

Re: Mailgate received ticket with HTML attachment overwrites tcket content

Any solution/tip for this problem?
What can I provide to help with solution?

Best,
Pavel