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#1 2010-02-25 18:46:18
- alabun
- Member
- Registered: 2010-02-25
- Posts: 1
Feature request for tickets.
A general feature request.
My users only create tickets via email. The send email to help@<our-domain-name>.com and a ticket is created.
Many of these emails have a screen shot embedded inline to the email.
Some of the emails do not have a subject, only a screen or window capture.
If the email processor would take each mime part and create an attachment for each part I could at least see what was sent.
Now I have to read each email for tickets that only have pictures.
Thank you to the entire GLPI Team
Alan Bunch
alabun at dfkjl - "udfc" - lkajsdfl dot com
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#2 2010-02-25 19:26:19
- remi
- GLPI-DEV
- From: Champagne
- Registered: 2007-04-28
- Posts: 7,127
- Website
Re: Feature request for tickets.
> If the email processor would take each mime part and create an attachment for each part I could at least see what was sent.
It's what it does.
Actually (0.72) only true attached file are retrieved.
In near futur (0.78) embeded image are also retrived.
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