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(replies in french language are useful...)
We need a suggestion to use a "customer company" concept, while the GLPI basic concept of "company" seem to be "Fournisseurs"...
We read more than one forum:
http://glpi-project.org/forum/viewtopic.php?id=8646
http://glpi-project.org/forum/viewtopic.php?id=4105 ...
At the same time we read about a "multi-company" support as one of the main feature of the release 0.70.
The question is: which of the existing data may we use to map the "customer company" ("Groupes"? "Entités"?...)
Trying to be more clear, we need to use a "customer company" concept in order:
1 - To account (and bill) properly tickets to each "customer company".
Better would be to account tickets per site and/or per dept.; each "customer company" has associated selectable sites and depts; reports and bills could be produced and printed per site and/or per dept.
2 - To view (as admin or super-admin user) other contact infos (email addresses, tel numbers, etc.) of other people of the same "customer company".
3 - To view and select only among members of the same "customer company", e.g.. when changing the "Utilisateur: " in "front/tracking.form.php?ID=1".
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