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In creating an item template and/or adding a new item, what is the purpose of the following:
1. Template name (I'm pretty sure I understand this one)
2. "Name*" - Is this supposed to be a unique name? I ask because this is used for the selection of items for connections, but it doesn't make sense, to me, that the name should be something unique, since that is what other fields would generally be doing. I found the linked post, but it was about as clear as mud in what was being said:
http://glpi-project.org/forum/viewtopic.php?id=7324
3. User vs Group - If I assign an item to a specific user, should it also be assigned to a group as well? In my testing, I have found that if an item is assigned to both a user and a group, it will show up multiple times in the users' item list.
Suggestion in relation to question #3:
In the display of a group and it's item, would it be possible to display the group, its members, and the items assigned to each of its members? e.g.
Group: Office
Member: Bob
Items: Computer1, Monitor1, Printer1
Member: Jane
Items: Computer2, Monitor2, Printer2
My suggestion may be invalidated by your response to #3, but I am interested on your perspective of the usage of users and groups.
Thanks for the information!
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