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#1 2007-09-21 09:29:20

casperello
Member
Registered: 2007-09-21
Posts: 3

how to delete ticket?

Hi!
I've the correct right because I'm super admin but I can't see the button 'delete' in the tickets list...
the deleting check boxes are displayed...
can anyone help me?

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#2 2007-09-21 09:52:30

tsmr
GLPI-DEV
From: Rennes
Registered: 2005-08-26
Posts: 11,632
Website

Re: how to delete ticket?

The ticket must be closed for deleting it


Xavier Caillaud
Blog GLPI Infotel

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#3 2007-09-21 09:58:30

casperello
Member
Registered: 2007-09-21
Posts: 3

Re: how to delete ticket?

yes...the ticket is closed (if the ticket isn't closed,  the deleting check boxes are not displayed)...

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#4 2007-09-21 10:43:32

tsmr
GLPI-DEV
From: Rennes
Registered: 2005-08-26
Posts: 11,632
Website

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#5 2007-09-21 11:47:29

casperello
Member
Registered: 2007-09-21
Posts: 3

Re: how to delete ticket?

Fantastic!
Many Thanks!! :-)

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#6 2007-09-21 11:53:19

tsmr
GLPI-DEV
From: Rennes
Registered: 2005-08-26
Posts: 11,632
Website

Re: how to delete ticket?

wink


Xavier Caillaud
Blog GLPI Infotel

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