Forum GLPI-Project

adk

Member

Registered: 2015-04-07

Posts: 5

GLPI 0.85.2 User's fields are empty

Hello, we recenlty deployed GLPI. I'm really happy with this fact exept one thing — I can't see user's  propirities. The picture is below. As I remember users have such properities as "company", "phone", etc.

What I should do to fix it? 

Last edited by adk (2015-04-07 11:46:53)

plcadmin

Member

From: Armidale, Australia

Registered: 2014-06-12

Posts: 13

Website

Re: GLPI 0.85.2 User's fields are empty

Any chance you can give a bit more detail?
I am running on Ubuntu 12.04LTS and MySQL 5.5.41 with GLPI version 0.85.2 and have no issues with this screen.
From the screenshot it looks like there is a library or similar missing from your Linux/Apache setup.

yllen

GLPI-DEV

From: Sillery (51)

Registered: 2008-01-14

Posts: 15,278

Re: GLPI 0.85.2 User's fields are empty

Have you error in GLI logs? In debug mode?

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CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

javier.sansaloni

Member

Registered: 2013-10-17

Posts: 34

Re: GLPI 0.85.2 User's fields are empty

I Have the same problem.
I have my glpi server in Ubuntu 12.04LTS

javier.sansaloni

Member

Registered: 2013-10-17

Posts: 34

Re: GLPI 0.85.2 User's fields are empty

I had the same question than you, and I have found the solution.
The problem is from fusioninventory, See the following link and in the last message have the solution.

http://www.glpi-project.org/forum/viewt … 37#p204937

adk

Member

Registered: 2015-04-07

Posts: 5

Re: GLPI 0.85.2 User's fields are empty

I had the same question than you, and I have found the solution.
The problem is from fusioninventory, See the following link and in the last message have the solution.

http://www.glpi-project.org/forum/viewt … 37#p204937

Thanks for the advice. I will try to update FusionInventory plugin ASAP.

adk

Member

Registered: 2015-04-07

Posts: 5

Re: GLPI 0.85.2 User's fields are empty

I had the same question than you, and I have found the solution.
The problem is from fusioninventory, See the following link and in the last message have the solution.

http://www.glpi-project.org/forum/viewt … 37#p204937

Javier! Thanks a lot for your help. I updated FusionInventory. I dont know what was wrong with the plugin, but now it works.

Last edited by adk (2015-04-24 13:37:33)