Forum GLPI-Project

lexco

Member

Registered: 2014-10-16

Posts: 34

Impossible de joindre certains agents seulement

Bonjour,

Contexte :
Mes agents s'installent par GPO avec un script VB, les options d'installation sont :

/acceptlicense /installtype=from-scratch /installtasks=Full /execmode=service /add-firewall-exception /tag='VbsGPO' /scan-homedirs /no-start-menu /debug=2 /server='http://192.168.1.250/plugins/fusioninventory/' /S

192.168.1.250 étant mon serveur, dont le <Document Root> est 192.168.1.250/glpi/

Ma situation :
Tous mes agents remontent correctement. Le problème est que certains sont joignables, mais d'autres non... Pourquoi ?
Le script d'installation n'est pas le même et rien ne distingue ceux qui fonctionnent de ceux qui ne fonctionnent pas !
Tout ce que j'ai trouvé c'est : netstat -a
       - Sur les OK : 0.0.0.0:62354 ET 127.0.0.1:62354 LISTENING
       - Sur les autres : 0.0.0.0:62354 LISTENING

Je n'ai pas trouvé d'erreurs dans les logs ni côté agent ni côté serveur. Peut être n'ai-je pas regardé à tous les endroits...

J'espère que vous pourrez m'aider, je vous en remercie d'avance.

antheck

Member

Registered: 2015-03-05

Posts: 116

Re: Impossible de joindre certains agents seulement

peux tu mettre ton script d’installation s'il te plait

lexco

Member

Registered: 2014-10-16

Posts: 34

Re: Impossible de joindre certains agents seulement

Il est assez long mais le voici :

'
'  ------------------------------------------------------------------------
'  fusioninventory-agent-deployment.vbs
'  Copyright (C) 2010-2013 by the FusionInventory Development Team.
'
'  http://www.fusioninventory.org/ http://forge.fusioninventory.org/
'  ------------------------------------------------------------------------
'
'  LICENSE
'
'  This file is part of FusionInventory project.
'
'  This file is free software; you can redistribute it and/or modify it
'  under the terms of the GNU General Public License as published by the
'  Free Software Foundation; either version 2 of the License, or (at your
'  option) any later version.
'
'
'  This file is distributed in the hope that it will be useful, but WITHOUT
'  ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or
'  FITNESS FOR A PARTICULAR PURPOSE. See the GNU General Public License for
'  more details.
'
'  You should have received a copy of the GNU General Public License
'  along with this program; if not, write to the Free Software Foundation,
'  Inc., 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301, USA,
'  or see <http://www.gnu.org/licenses/>.
'
'  ------------------------------------------------------------------------
'
'  @package   FusionInventory Agent
'  @file      .\contrib\windows\fusioninventory-agent-deployment.vbs
'  @author(s) Benjamin Accary <meldrone@orange.fr>
'             Christophe Pujol <chpujol@gmail.com>
'             Marc Caissial <marc.caissial@zenitique.fr>
'             Tomas Abad <tabadgp@gmail.com>
'  @copyright Copyright (c) 2010-2013 FusionInventory Team
'  @license   GNU GPL version 2 or (at your option) any later version
'             http://www.gnu.org/licenses/old-licenses/gpl-2.0-standalone.html
'  @link      http://www.fusioninventory.org/
'  @link      http://forge.fusioninventory.org/projects/fusioninventory-agent
'  @since     2012
'
'  ------------------------------------------------------------------------
'

'
'
' Purpose:
'     FusionInventory Agent Unatended Deployment.
'
'

Option Explicit
Dim Force, Verbose
Dim Setup, SetupArchitecture, SetupLocation, SetupOptions, SetupVersion

'
'
' USER SETTINGS
'
'

' SetupLocation
'    Depending on your needs or your environment, you can use either a HTTP or
'    CIFS/SMB.
'
'    If you use HTTP, please, set to SetupLocation a URL:
'
'       SetupLocation = "http://host[:port]/[absolut_path]" or
'       SetupLocation = "https://host[:port]/[absolut_path]"
'
'    If you use CIFS, please, set to SetupLocation a UNC path name:
'
'       SetupLocation = "\\host\share\[path]"
'
'       You also must be sure that you have removed the "Open File Security Warning"
'       from programs accessed from that UNC.
'
'SetupLocation = "http://freefr.dl.sourceforge.net/project/fiawi/2.3.x/2.3.12/"
SetupLocation = "\\192.168.1.3\Public\info\AG_FI\"

' SetupVersion
'    Setup version with the pattern <major>.<minor>.<release>[-<package>]
'
SetupVersion = "2.3.15"

' SetupArchitecture
'    The setup architecture can be 'x86', 'x64' or 'Auto'
'
'    If you set SetupArchitecture = "Auto" be sure that both installers are in
'    the same SetupLocation.
'
SetupArchitecture = "Auto"

' SetupOptions
'    Consult the installer documentation to know its list of options.
'
'    You should use simple quotes (') to set between quotation marks those values
'    that require it; double quotes (") doesn't work with UNCs.
'
'/task-frequency=daily /task-daily-modifier=7 /httpd-ip='192.168.1.250'
SetupOptions = "/acceptlicense /installtype=from-scratch /installtasks=Full /execmode=service /add-firewall-exception /tag='VbsGPO' /scan-homedirs /no-start-menu /debug=2 /server='http://192.168.1.250/plugins/fusioninventory/' /S"

' Setup
'    The installer file name. You should not have to modify this variable ever.
'
Setup = "fusioninventory-agent_windows-" & SetupArchitecture & "_" & SetupVersion & ".exe"

' Force
'    Force the installation even whether Setup is previously installed.
'
Force = "Yes"

' Verbose
'    Enable or disable the information messages.
'
'    It's advisable to use Verbose = "Yes" with 'cscript //nologo ...'.
'
Verbose = "Yes"

'
'
' DO NOT EDIT BELOW
'
'

Function AdvanceTime(nMinutes)
   Dim nMinimalMinutes, dtmTimeFuture
   ' As protection
   nMinimalMinutes = 5
   If nMinutes < nMinimalMinutes Then
      nMinutes = nMinimalMinutes
   End If
   ' Add nMinutes to the current time
   dtmTimeFuture = DateAdd ("n", nMinutes, Time)
   ' Format the result value
   '    The command AT accepts 'HH:MM' values only
   AdvanceTime = Hour(dtmTimeFuture) & ":" & Minute(dtmTimeFuture)
End Function

Function baseName (strng)
   Dim regEx, ret
   Set regEx = New RegExp
   regEx.Global = true
   regEx.IgnoreCase = True
   regEx.Pattern = ".*[/\\]([^/\\]+)$"
   baseName = regEx.Replace(strng,"$1")
End Function

Function GetSystemArchitecture()
   Dim strSystemArchitecture
   Err.Clear
   ' Get operative system architecture
   On Error Resume Next
   strSystemArchitecture = CreateObject("WScript.Shell").ExpandEnvironmentStrings("%PROCESSOR_ARCHITECTURE%")
   If Err.Number = 0 Then
      ' Check the operative system architecture
      Select Case strSystemArchitecture
         Case "x86"
            ' The system architecture is 32-bit
            GetSystemArchitecture = "x86"
         Case "AMD64"
            ' The system architecture is 64-bit
            GetSystemArchitecture = "x64"
         Case Else
            ' The system architecture is not supported
            GetSystemArchitecture = "NotSupported"
      End Select
   Else
      ' It has been not possible to get the system architecture
      GetSystemArchitecture = "Unknown"
   End If
End Function

Function isHttp(strng)
   Dim regEx, matches
   Set regEx = New RegExp
   regEx.Global = true
   regEx.IgnoreCase = True
   regEx.Pattern = "^(http(s?)).*"
   If regEx.Execute(strng).count > 0 Then
      isHttp = True
   Else
      isHttp = False
   End If
   Exit Function
End Function

Function IsInstallationNeeded(strSetupVersion, strSetupArchitecture, strSystemArchitecture)
   Dim strCurrentSetupVersion
   ' Compare the current version, whether it exists, with strSetupVersion
   If strSystemArchitecture = "x86" Then
      ' The system architecture is 32-bit
      ' Check if the subkey 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FusionInventory Agent' exists
      '    This subkey is now deprecated
      On error resume next
      strCurrentSetupVersion = WshShell.RegRead("HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FusionInventory Agent\DisplayVersion")
      If Err.Number = 0 Then
      ' The subkey 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FusionInventory Agent' exists
         If strCurrentSetupVersion <> strSetupVersion Then
            ShowMessage("Installation needed: " & strCurrentSetupVersion & " -> " & strSetupVersion)
            IsInstallationNeeded = True
         End If
         Exit Function
      Else
         ' The subkey 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FusionInventory Agent' doesn't exist
         Err.Clear
         ' Check if the subkey 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FusionInventory-Agent' exists
         On error resume next
         strCurrentSetupVersion = WshShell.RegRead("HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FusionInventory-Agent\DisplayVersion")
         If Err.Number = 0 Then
         ' The subkey 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FusionInventory-Agent' exists
            If strCurrentSetupVersion <> strSetupVersion Then
               ShowMessage("Installation needed: " & strCurrentSetupVersion & " -> " & strSetupVersion)
               IsInstallationNeeded = True
            End If
            Exit Function
         Else
            ' The subkey 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FusionInventory-Agent' doesn't exist
            Err.Clear
            ShowMessage("Installation needed: " & strSetupVersion)
            IsInstallationNeeded = True
         End If
      End If
   Else
      ' The system architecture is 64-bit
      ' Check if the subkey 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FusionInventory Agent' exists
      '    This subkey is now deprecated
      On error resume next
      strCurrentSetupVersion = WshShell.RegRead("HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\FusionInventory Agent\DisplayVersion")
      If Err.Number = 0 Then
      ' The subkey 'SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\FusionInventory Agent' exists
         If strCurrentSetupVersion <> strSetupVersion Then
            ShowMessage("Installation needed: " & strCurrentSetupVersion & " -> " & strSetupVersion)
            IsInstallationNeeded = True
         End If
         Exit Function
      Else
         ' The subkey 'SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\FusionInventory Agent' doesn't exist
         Err.Clear
         ' Check if the subkey 'SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\FusionInventory-Agent' exists
         On error resume next
         strCurrentSetupVersion = WshShell.RegRead("HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\FusionInventory-Agent\DisplayVersion")
         If Err.Number = 0 Then
         ' The subkey 'SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\FusionInventory-Agent' exists
            If strCurrentSetupVersion <> strSetupVersion Then
               ShowMessage("Installation needed: " & strCurrentSetupVersion & " -> " & strSetupVersion)
               IsInstallationNeeded = True
            End If
            Exit Function
         Else
            ' The subkey 'SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\FusionInventory-Agent' doesn't exist
            Err.Clear
            ' Check if the subkey 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FusionInventory-Agent' exists
            On error resume next
            strCurrentSetupVersion = WshShell.RegRead("HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FusionInventory-Agent\DisplayVersion")
            If Err.Number = 0 Then
            ' The subkey 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FusionInventory-Agent' exists
               If strCurrentSetupVersion <> strSetupVersion Then
                  ShowMessage("Installation needed: " & strCurrentSetupVersion & " -> " & strSetupVersion)
                  IsInstallationNeeded = True
               End If
               Exit Function
            Else
               ' The subkey 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FusionInventory-Agent' doesn't exist
               Err.Clear
               ShowMessage("Installation needed: " & strSetupVersion)
               IsInstallationNeeded = True
            End If
         End If
      End If
   End If
End Function

Function IsSelectedForce()
   If LCase(Force) <> "no" Then
      ShowMessage("Installation forced: " & SetupVersion)
      IsSelectedForce = True
   Else
      IsSelectedForce = False
   End If
End Function

' http://www.ericphelps.com/scripting/samples/wget/index.html
Function SaveWebBinary(strSetupLocation, strSetup)
   Const adTypeBinary = 1
   Const adSaveCreateOverWrite = 2
   Const ForWriting = 2
   Dim web, varByteArray, strData, strBuffer, lngCounter, ado, strUrl
   strUrl = strSetupLocation & "/" & strSetup
   'On Error Resume Next
   'Download the file with any available object
   Err.Clear
   Set web = Nothing
   Set web = CreateObject("WinHttp.WinHttpRequest.5.1")
   If web Is Nothing Then Set web = CreateObject("WinHttp.WinHttpRequest")
   If web Is Nothing Then Set web = CreateObject("MSXML2.ServerXMLHTTP")
   If web Is Nothing Then Set web = CreateObject("Microsoft.XMLHTTP")
   web.Open "GET", strURL, False
   web.Send
   If Err.Number <> 0 Then
      SaveWebBinary = False
      Set web = Nothing
      Exit Function
   End If
   If web.Status <> "200" Then
      SaveWebBinary = False
      Set web = Nothing
      Exit Function
   End If
   varByteArray = web.ResponseBody
   Set web = Nothing
   'Now save the file with any available method
   On Error Resume Next
   Set ado = Nothing
   Set ado = CreateObject("ADODB.Stream")
   If ado Is Nothing Then
      Set fs = CreateObject("Scripting.FileSystemObject")
      Set ts = fs.OpenTextFile(baseName(strUrl), ForWriting, True)
      strData = ""
      strBuffer = ""
      For lngCounter = 0 to UBound(varByteArray)
         ts.Write Chr(255 And Ascb(Midb(varByteArray,lngCounter + 1, 1)))
      Next
      ts.Close
   Else
      ado.Type = adTypeBinary
      ado.Open
      ado.Write varByteArray
      ado.SaveToFile CreateObject("WScript.Shell").ExpandEnvironmentStrings("%TEMP%") & "\" & strSetup, adSaveCreateOverWrite
      ado.Close
   End If
   SaveWebBinary = True
End Function

Function ShowMessage(strMessage)
   If LCase(Verbose) <> "no" Then
      WScript.Echo strMessage
   End If
End Function

'
'
' MAIN
'
'

Dim nMinutesToAdvance, strCmd, strSystemArchitecture, strTempDir, WshShell,che
Set WshShell = WScript.CreateObject("WScript.shell")

nMinutesToAdvance = 5

' Get system architecture
strSystemArchitecture = GetSystemArchitecture()
If (strSystemArchitecture <> "x86") And (strSystemArchitecture <> "x64") Then
   ShowMessage("The system architecture is unknown or not supported.")
   ShowMessage("Deployment aborted!")
   WScript.Quit 1
Else
   ShowMessage("System architecture detected: " & strSystemArchitecture)
End If

' Check and auto detect SetupArchitecture
Select Case LCase(SetupArchitecture)
   Case "x86"
      ' The setup architecture is 32-bit
      SetupArchitecture = "x86"
      Setup = Replace(Setup, "x86", SetupArchitecture, 1, 1, vbTextCompare)
      ShowMessage("Setup architecture: " & SetupArchitecture)
   Case "x64"
      ' The setup architecture is 64-bit
      SetupArchitecture = "x64"
      Setup = Replace(Setup, "x64", SetupArchitecture, 1, 1, vbTextCompare)
      ShowMessage("Setup architecture: " & SetupArchitecture)
   Case "auto"
      ' Auto detection of SetupArchitecture
      SetupArchitecture = strSystemArchitecture
      Setup = Replace(Setup, "Auto", SetupArchitecture, 1, 1, vbTextCompare)
      ShowMessage("Setup architecture detected: " & SetupArchitecture)
   Case Else
      ' The setup architecture is not supported
      ShowMessage("The setup architecture '" & SetupArchitecture & "' is not supported.")
      WScript.Quit 2
End Select

' Check the relation between strSystemArchitecture and SetupArchitecture
If (strSystemArchitecture = "x86") And (SetupArchitecture = "x64") Then
   ' It isn't possible to execute a 64-bit setup on a 32-bit operative system
   ShowMessage("It isn't possible to execute a 64-bit setup on a 32-bit operative system.")
   ShowMessage("Deployment aborted!")
   WScript.Quit 3
End If

If IsSelectedForce() Or IsInstallationNeeded(SetupVersion, SetupArchitecture, strSystemArchitecture) Then
   If isHttp(SetupLocation) Then
      ShowMessage("Downloading: " & SetupLocation & "/" & Setup)
      If SaveWebBinary(SetupLocation, Setup) Then
         strCmd = WshShell.ExpandEnvironmentStrings("%ComSpec%")
         strTempDir = WshShell.ExpandEnvironmentStrings("%TEMP%")
         ShowMessage("Running: """ & strTempDir & "\" & Setup & """ " & SetupOptions)
         WshShell.Run """" & strTempDir & "\" & Setup & """ " & SetupOptions, 0, True
         ShowMessage("Scheduling: DEL /Q /F """ & strTempDir & "\" & Setup & """")
         WshShell.Run "AT.EXE " & AdvanceTime(nMinutesToAdvance) & " " & strCmd & " /C ""DEL /Q /F """"" & strTempDir & "\" & Setup & """""", 0, True
         'netsh advfirewall firewall add rule name="FusionInventory" dir=in action=allow protocol=TCP localport=62354 profile=domain remoteip="192.168.0.1,192.168.0.2"
         ShowMessage("Deployment done!")
         'WScript.Sleep(5000)
      Else
         ShowMessage("Error downloading '" & SetupLocation & "\" & Setup & "'!")
      End If
   Else
      ShowMessage("Running: """ & SetupLocation & "\" & Setup & """ " & SetupOptions)
      WshShell.Run "CMD.EXE /C """ & SetupLocation & "\" & Setup & """ " & SetupOptions, 0, True
      ShowMessage("Deployment done!")      
   End If
Else
   ShowMessage("It isn't needed the installation of '" & Setup & "'.")
End If

Ph1

Member

From: Maine et loire

Registered: 2008-08-05

Posts: 156

Re: Impossible de joindre certains agents seulement

Bonjour,

Il s'agit peut être du commutateur /httpd-trust qu'il faut rajouter.
Exemple :
/httpd-trust='localhost,127.0.0.1,ip-dns-srv-FusionInventory'

Sinon, vérifie au niveau réseau que ton srv GLPI a bien accès à tes machines sur le port 62354.
@+

---

Ph1 // Admin Systèmes & Réseaux
OS : Ubuntu 14.04
Authentification Kerberos // SSO Multi domaines AD
GLPI 9.2.3 // Fusion Inventory 9.2+2.0 (agent 2.4)

lexco

Member

Registered: 2014-10-16

Posts: 34

Re: Impossible de joindre certains agents seulement

Bonjour,

J'avais retiré /http-trust à cause de ça :

/httpd-trust={ip|range|hostname}[,{ip|range|hostname}[...]]

Adresses IP de confiance qui ne nécessite pas de jeton d'authentification par le serveur web intégré. (Par défaut: 127.0.0.1/32)

(source : http://www.fusioninventory.org/document … d-line_fr/)

Mais je vais réessayer, je vous tiens au courant.

lexco

Member

Registered: 2014-10-16

Posts: 34

Re: Impossible de joindre certains agents seulement

Il semblerait que tu avais raison, ça a réglé le soucis sur un pc avec lequel ça plantait à chaque fois ! A voir pour tous les autres, mais ça me semble bien partie.

Merci Ph1 !

Edit : j'ai finalement dû rajouter dans mon script de GPO l'ajout du port dans le firewall :

netsh advfirewall firewall add rule name="Open Port 62354" dir=in action=allow protocol=TCP localport=62354

Last edited by lexco (2015-03-19 10:32:01)

Ph1

Member

From: Maine et loire

Registered: 2008-08-05

Posts: 156

Re: Impossible de joindre certains agents seulement

No problem
Content d'avoir pu t'aider.

---

Ph1 // Admin Systèmes & Réseaux
OS : Ubuntu 14.04
Authentification Kerberos // SSO Multi domaines AD
GLPI 9.2.3 // Fusion Inventory 9.2+2.0 (agent 2.4)