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#1 2015-01-05 22:39:43

leandropaes
Member
Registered: 2014-11-26
Posts: 4

Problems with SMTP with GLPI 0.85.1

After upgrade to version GLPI 0.85.1, the SMPT  connection still not working configured for the notifications fails.

All the generated notification remains in the mail queue, but never has sent.
I need go to - Administration -> Mail queue I apply an action - SEND and after this, all the tickets going to email to client.
Can I help ?

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#2 2015-01-06 09:54:46

MoYo
GLPI - Lead
From: Poitiers
Registered: 2004-09-13
Posts: 14,513
Website

Re: Problems with SMTP with GLPI 0.85.1

The automatic action mailqueue is used to automatically send messages.
Set it in CLI mode if needed to a quick send of message without GLPI activity


MoYo - Julien Dombre - Association INDEPNET
Contribute to GLPI :    Support     Contribute     References     Freshmeat

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#3 2015-01-06 13:17:54

leandropaes
Member
Registered: 2014-11-26
Posts: 4

Re: Problems with SMTP with GLPI 0.85.1

I know.

But, does not working for me.

Take a look in my configurations.

Name :queuedmailclean    Comments   
Description :: Clean mail queue
Run frequency : 1 Minute
Status : Scheduled
Run mode :  CLI
run period : 0 -> 1
Number of days this action logs are stored : 30
Days to keep sent emails : 30

As I said. I have to use this, but can not send my tickets.

Kindly, do you know why?

Can you help me?

Best regards,

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#4 2015-01-15 14:07:26

leandropaes
Member
Registered: 2014-11-26
Posts: 4

Re: Problems with SMTP with GLPI 0.85.1

Help, someone?

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#5 2015-01-17 00:03:56

zeluck
Member
Registered: 2015-01-16
Posts: 1

Re: Problems with SMTP with GLPI 0.85.1

Hi leandropaes,

same issue here to. In glpi braisil forum they are saying, that is a bug:

https://plus.google.com/100321864777208 … yFpcrm38zw

And at this momento the only way is do this manualy.

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#6 2015-01-21 09:15:47

MoYo
GLPI - Lead
From: Poitiers
Registered: 2004-09-13
Posts: 14,513
Website

Re: Problems with SMTP with GLPI 0.85.1

No it is not a bug...
The automatic system works...
leandropaes, you have put the action in CLI but have you set up a cron job on your system ?


MoYo - Julien Dombre - Association INDEPNET
Contribute to GLPI :    Support     Contribute     References     Freshmeat

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#7 2015-01-22 19:59:59

m.moreno
Member
Registered: 2015-01-22
Posts: 1

Re: Problems with SMTP with GLPI 0.85.1

I have the same problem!..

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#8 2015-04-13 17:50:56

nimoan76
Member
Registered: 2015-04-13
Posts: 2

Re: Problems with SMTP with GLPI 0.85.1

Hi,

  I don´t know if your problem persists, because i have the same problem, in my test enviroment it works, but in production envitoment fails, the only difference is the in test enviroment I use a local mysql server and in produccion I use a remote mysql server.

So if a connect de test enviroment with the produccion server it fails, but if i use the local database server works perfect, i think that could be a bug of the version and the task queuemail

SomeOne can help?

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#9 2015-04-18 14:10:49

KKAdmin
Member
From: Germany
Registered: 2010-03-05
Posts: 959

Re: Problems with SMTP with GLPI 0.85.1

It's easy but not translated yet.... smile
I had the same problem http://www.glpi-project.org/forum/viewt … p?id=34063

SHORT:

First:
If you don't know what "glpi" mode means then read this.

http://kevinjmorse.ca/articles/setting- … ntu-server

My second problem
I think perhaps for webmaster or developer it's more clear.

I had also to install this also apt-get install php5-cli
(Yes i got also warning in Upgrade process... smile)


I can't tranlate the Frensh and english glpi help is not available for this topic and the moment.


You can mark this threat as [resolved] in subject of your threat. (This is only available edit of the first post.) It is good for users who help others to quickly see which post is still open.
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