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#1 2014-12-24 14:54:15

v01ded
Member
Registered: 2009-04-03
Posts: 3

GLPI 8.5 + FusionInventory-1.0 with Agent 2.3.14 deployment not worki

Dear All,

I've have been trying to get my fresh installation of GLPI 8.5.1 with the FusionInventory-1.0 package deployment working. The agent did detects the deploy task and tried to download the files. From my observation, the agent is not able to download the files. I check all the apache log and the Agent log. Both did not suggest anything unusual. I'm using 2.3.14 windows x64 version of the agent.

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#2 2014-12-24 14:57:14

ddurieux
Plugins Dev
From: Propières, France
Registered: 2005-06-17
Posts: 7,521

Re: GLPI 8.5 + FusionInventory-1.0 with Agent 2.3.14 deployment not worki

Run agent in debug=2 and see log, you will have more info

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#3 2014-12-24 15:06:40

v01ded
Member
Registered: 2009-04-03
Posts: 3

Re: GLPI 8.5 + FusionInventory-1.0 with Agent 2.3.14 deployment not worki

ddurieux wrote:

Run agent in debug=2 and see log, you will have more info

Done that, the log files did not provide anything useful. here is a snapshot of my log. I removed my host name for privacy reasons.

fusioninventory-agent.log

...
[Wed Dec 24 20:30:52 2014][debug] WakeOnLan task execution not requested
[Wed Dec 24 20:30:52 2014][debug] NetDiscovery task execution not requested
[Wed Dec 24 20:30:52 2014][info] running task Deploy
[Wed Dec 24 20:30:52 2014][debug2] htxx://mydomain,com/plugins/fusioninventory?action=getConfig&task[Deploy]=2.0.4&machineid=ASSGSG-W002.host.Asia-2014-12-24-20-22-31
[Wed Dec 24 20:30:53 2014][debug2] htxx://mydomain,com/plugins/fusioninventory/b/deploy/?action=getJobs&machineid=ASSGSG-W002.host.Asia-2014-12-24-20-22-31
[Wed Dec 24 20:30:53 2014][debug2] htxx://mydomain,com/plugins/fusioninventory/b/deploy/?action=setStatus&uuid=549aaca13c621&currentStep=checking&msg=starting&machineid=ASSGSG-W002.host.Asia-2014-12-24-20-22-31&part=job
[Wed Dec 24 20:30:54 2014][debug2] htxx://mydomain,com/plugins/fusioninventory/b/deploy/?action=setStatus&uuid=549aaca13c621&currentStep=checking&msg=all%20checks%20are%20ok&machineid=ASSGSG-W002.host.Asia-2014-12-24-20-22-31&part=job&status=ok
[Wed Dec 24 20:30:55 2014][debug2] htxx://mydomain,com/plugins/fusioninventory/b/deploy/?action=setStatus&msg=downloading%20files&currentStep=downloading&uuid=549aaca13c621&part=job&machineid=ASSGSG-W002.host.Asia-2014-12-24-20-22-31
[Wed Dec 24 20:30:55 2014][debug2] htxx://mydomain,com/plugins/fusioninventory/b/deploy/?action=setStatus&part=file&machineid=ASSGSG-W002.host.Asia-2014-12-24-20-22-31&msg=fetching%20SkypeSetup.msi&currentStep=downloading&sha512=90edee1085d3e019900b9b398f3521de28df030d64e56a610982e689cc6e1e7c355938b707f7475bf6ec0801e43aead1b721127802178791d949baf01ec3d4bb&uuid=549aaca13c621
[Wed Dec 24 20:30:56 2014][debug2] htxx://mydomain,com/plugins/fusioninventory/b/deploy/?action=setStatus&msg=retrying%20SkypeSetup.msi&sha512=90edee1085d3e019900b9b398f3521de28df030d64e56a610982e689cc6e1e7c355938b707f7475bf6ec0801e43aead1b721127802178791d949baf01ec3d4bb&uuid=549aaca13c621&currentStep=downloading&machineid=ASSGSG-W002.host.Asia-2014-12-24-20-22-31&part=file
[Wed Dec 24 20:30:56 2014][debug2] htxx://mydomain,com/plugins/fusioninventory/b/deploy/?action=setStatus&msg=fetching%20SkypeSetup.msi&sha512=90edee1085d3e019900b9b398f3521de28df030d64e56a610982e689cc6e1e7c355938b707f7475bf6ec0801e43aead1b721127802178791d949baf01ec3d4bb&uuid=549aaca13c621&currentStep=downloading&machineid=ASSGSG-W002.host.Asia-2014-12-24-20-22-31&part=file
[Wed Dec 24 20:30:57 2014][debug2] htxx://mydomain,com/plugins/fusioninventory/b/deploy/?action=setStatus&machineid=ASSGSG-W002.host.Asia-2014-12-24-20-22-31&part=file&msg=retrying%20SkypeSetup.msi&currentStep=downloading&uuid=549aaca13c621&sha512=90edee1085d3e019900b9b398f3521de28df030d64e56a610982e689cc6e1e7c355938b707f7475bf6ec0801e43aead1b721127802178791d949baf01ec3d4bb
[Wed Dec 24 20:30:58 2014][debug2] htxx://mydomain,com/plugins/fusioninventory/b/deploy/?action=setStatus&machineid=ASSGSG-W002.host.Asia-2014-12-24-20-22-31&part=file&msg=fetching%20SkypeSetup.msi&uuid=549aaca13c621&sha512=90edee1085d3e019900b9b398f3521de28df030d64e56a610982e689cc6e1e7c355938b707f7475bf6ec0801e43aead1b721127802178791d949baf01ec3d4bb&currentStep=downloading
[Wed Dec 24 20:30:58 2014][debug2] htxx://mydomain,com/plugins/fusioninventory/b/deploy/?action=setStatus&msg=retrying%20SkypeSetup.msi&currentStep=downloading&sha512=90edee1085d3e019900b9b398f3521de28df030d64e56a610982e689cc6e1e7c355938b707f7475bf6ec0801e43aead1b721127802178791d949baf01ec3d4bb&uuid=549aaca13c621&part=file&machineid=ASSGSG-W002.host.Asia-2014-12-24-20-22-31
[Wed Dec 24 20:30:59 2014][debug2] htxx://mydomain,com/plugins/fusioninventory/b/deploy/?action=setStatus&machineid=ASSGSG-W002.host.Asia-2014-12-24-20-22-31&part=file&msg=fetching%20SkypeSetup.msi&uuid=549aaca13c621&sha512=90edee1085d3e019900b9b398f3521de28df030d64e56a610982e689cc6e1e7c355938b707f7475bf6ec0801e43aead1b721127802178791d949baf01ec3d4bb&currentStep=downloading
[Wed Dec 24 20:30:59 2014][debug2] htxx://mydomain,com/plugins/fusioninventory/b/deploy/?action=setStatus&part=file&machineid=ASSGSG-W002.host.Asia-2014-12-24-20-22-31&msg=retrying%20SkypeSetup.msi&currentStep=downloading&uuid=549aaca13c621&sha512=90edee1085d3e019900b9b398f3521de28df030d64e56a610982e689cc6e1e7c355938b707f7475bf6ec0801e43aead1b721127802178791d949baf01ec3d4bb
[Wed Dec 24 20:30:59 2014][debug2] htxx://mydomain,com/plugins/fusioninventory/b/deploy/?action=setStatus&msg=fetching%20SkypeSetup.msi&sha512=90edee1085d3e019900b9b398f3521de28df030d64e56a610982e689cc6e1e7c355938b707f7475bf6ec0801e43aead1b721127802178791d949baf01ec3d4bb&uuid=549aaca13c621&currentStep=downloading&machineid=ASSGSG-W002.host.Asia-2014-12-24-20-22-31&part=file
[Wed Dec 24 20:30:59 2014][debug2] htxx://mydomain,com/plugins/fusioninventory/b/deploy/?action=setStatus&part=file&machineid=ASSGSG-W002.host.Asia-2014-12-24-20-22-31&msg=retrying%20SkypeSetup.msi&currentStep=downloading&uuid=549aaca13c621&sha512=90edee1085d3e019900b9b398f3521de28df030d64e56a610982e689cc6e1e7c355938b707f7475bf6ec0801e43aead1b721127802178791d949baf01ec3d4bb
[Wed Dec 24 20:30:59 2014][debug2] htxx://mydomain,com/plugins/fusioninventory/b/deploy/?action=setStatus&machineid=ASSGSG-W002.host.Asia-2014-12-24-20-22-31&part=file&sha512=90edee1085d3e019900b9b398f3521de28df030d64e56a610982e689cc6e1e7c355938b707f7475bf6ec0801e43aead1b721127802178791d949baf01ec3d4bb&uuid=549aaca13c621&currentStep=downloading&msg=fetching%20SkypeSetup.msi
[Wed Dec 24 20:31:00 2014][debug2] htxx://mydomain,com/plugins/fusioninventory/b/deploy/?action=setStatus&part=file&sha512=90edee1085d3e019900b9b398f3521de28df030d64e56a610982e689cc6e1e7c355938b707f7475bf6ec0801e43aead1b721127802178791d949baf01ec3d4bb&status=ko&machineid=ASSGSG-W002.host.Asia-2014-12-24-20-22-31&msg=SkypeSetup.msi%20download%20failed&currentStep=downloading&uuid=549aaca13c621
[Wed Dec 24 20:31:01 2014][debug2] htxx://mydomain,com/plugins/fusioninventory/b/deploy/?action=setStatus&msg=starting&currentStep=checking&uuid=549aaca13e55e&machineid=ASSGSG-W002.host.Asia-2014-12-24-20-22-31&part=job
[Wed Dec 24 20:31:01 2014][debug2] htxx://mydomain,com/plugins/fusioninventory/b/deploy/?action=setStatus&machineid=ASSGSG-W002.host.Asia-2014-12-24-20-22-31&part=job&status=ok&uuid=549aaca13e55e&currentStep=checking&msg=all%20checks%20are%20ok
[Wed Dec 24 20:31:02 2014][debug2] htxx://mydomain,com/plugins/fusioninventory/b/deploy/?action=setStatus&msg=downloading%20files&uuid=549aaca13e55e&currentStep=downloading&machineid=ASSGSG-W002.host.Asia-2014-12-24-20-22-31&part=job
[Wed Dec 24 20:31:03 2014][debug2] htxx://mydomain,com/plugins/fusioninventory/b/deploy/?action=setStatus&msg=fetching%207z920-x64.msi&currentStep=downloading&sha512=52edf1ae2c77934629242f1736a8d7257aae117e7fe278e1c1023f6fa8f3007368571bf6cafb1e36d89cab07de66f85ae615267d620f204cda6a931608075713&uuid=549aaca13e55e&machineid=ASSGSG-W002.host.Asia-2014-12-24-20-22-31&part=file
[Wed Dec 24 20:31:03 2014][debug2] htxx://mydomain,com/plugins/fusioninventory/b/deploy/?action=setStatus&msg=retrying%207z920-x64.msi&uuid=549aaca13e55e&sha512=52edf1ae2c77934629242f1736a8d7257aae117e7fe278e1c1023f6fa8f3007368571bf6cafb1e36d89cab07de66f85ae615267d620f204cda6a931608075713&currentStep=downloading&part=file&machineid=ASSGSG-W002.host.Asia-2014-12-24-20-22-31
[Wed Dec 24 20:31:04 2014][debug2] htxx://mydomain,com/plugins/fusioninventory/b/deploy/?action=setStatus&msg=fetching%207z920-x64.msi&uuid=549aaca13e55e&sha512=52edf1ae2c77934629242f1736a8d7257aae117e7fe278e1c1023f6fa8f3007368571bf6cafb1e36d89cab07de66f85ae615267d620f204cda6a931608075713&currentStep=downloading&part=file&machineid=ASSGSG-W002.host.Asia-2014-12-24-20-22-31
[Wed Dec 24 20:31:04 2014][debug2] htxx://mydomain,com/plugins/fusioninventory/b/deploy/?action=setStatus&currentStep=downloading&sha512=52edf1ae2c77934629242f1736a8d7257aae117e7fe278e1c1023f6fa8f3007368571bf6cafb1e36d89cab07de66f85ae615267d620f204cda6a931608075713&uuid=549aaca13e55e&msg=retrying%207z920-x64.msi&part=file&machineid=ASSGSG-W002.host.Asia-2014-12-24-20-22-31
[Wed Dec 24 20:31:05 2014][debug2] htxx://mydomain,com/plugins/fusioninventory/b/deploy/?action=setStatus&currentStep=downloading&sha512=52edf1ae2c77934629242f1736a8d7257aae117e7fe278e1c1023f6fa8f3007368571bf6cafb1e36d89cab07de66f85ae615267d620f204cda6a931608075713&uuid=549aaca13e55e&msg=fetching%207z920-x64.msi&part=file&machineid=ASSGSG-W002.host.Asia-2014-12-24-20-22-31
[Wed Dec 24 20:31:05 2014][debug2] htxx://mydomain,com/plugins/fusioninventory/b/deploy/?action=setStatus&machineid=ASSGSG-W002.host.Asia-2014-12-24-20-22-31&part=file&msg=retrying%207z920-x64.msi&currentStep=downloading&uuid=549aaca13e55e&sha512=52edf1ae2c77934629242f1736a8d7257aae117e7fe278e1c1023f6fa8f3007368571bf6cafb1e36d89cab07de66f85ae615267d620f204cda6a931608075713
[Wed Dec 24 20:31:06 2014][debug2] htxx://mydomain,com/plugins/fusioninventory/b/deploy/?action=setStatus&part=file&machineid=ASSGSG-W002.host.Asia-2014-12-24-20-22-31&msg=fetching%207z920-x64.msi&uuid=549aaca13e55e&sha512=52edf1ae2c77934629242f1736a8d7257aae117e7fe278e1c1023f6fa8f3007368571bf6cafb1e36d89cab07de66f85ae615267d620f204cda6a931608075713&currentStep=downloading
[Wed Dec 24 20:31:07 2014][debug2] htxx://mydomain,com/plugins/fusioninventory/b/deploy/?action=setStatus&part=file&machineid=ASSGSG-W002.host.Asia-2014-12-24-20-22-31&currentStep=downloading&uuid=549aaca13e55e&sha512=52edf1ae2c77934629242f1736a8d7257aae117e7fe278e1c1023f6fa8f3007368571bf6cafb1e36d89cab07de66f85ae615267d620f204cda6a931608075713&msg=retrying%207z920-x64.msi
[Wed Dec 24 20:31:07 2014][debug2] htxx://mydomain,com/plugins/fusioninventory/b/deploy/?action=setStatus&sha512=52edf1ae2c77934629242f1736a8d7257aae117e7fe278e1c1023f6fa8f3007368571bf6cafb1e36d89cab07de66f85ae615267d620f204cda6a931608075713&uuid=549aaca13e55e&currentStep=downloading&msg=fetching%207z920-x64.msi&part=file&machineid=ASSGSG-W002.host.Asia-2014-12-24-20-22-31
[Wed Dec 24 20:31:08 2014][debug2] htxx://mydomain,com/plugins/fusioninventory/b/deploy/?action=setStatus&msg=retrying%207z920-x64.msi&currentStep=downloading&sha512=52edf1ae2c77934629242f1736a8d7257aae117e7fe278e1c1023f6fa8f3007368571bf6cafb1e36d89cab07de66f85ae615267d620f204cda6a931608075713&uuid=549aaca13e55e&machineid=ASSGSG-W002.host.Asia-2014-12-24-20-22-31&part=file
[Wed Dec 24 20:31:08 2014][debug2] htxx://mydomain,com/plugins/fusioninventory/b/deploy/?action=setStatus&part=file&machineid=ASSGSG-W002.host.Asia-2014-12-24-20-22-31&msg=fetching%207z920-x64.msi&uuid=549aaca13e55e&sha512=52edf1ae2c77934629242f1736a8d7257aae117e7fe278e1c1023f6fa8f3007368571bf6cafb1e36d89cab07de66f85ae615267d620f204cda6a931608075713&currentStep=downloading
[Wed Dec 24 20:31:08 2014][debug2] htxx://mydomain,com/plugins/fusioninventory/b/deploy/?action=setStatus&machineid=ASSGSG-W002.host.Asia-2014-12-24-20-22-31&status=ko&currentStep=downloading&uuid=549aaca13e55e&msg=7z920-x64.msi%20download%20failed&part=file&sha512=52edf1ae2c77934629242f1736a8d7257aae117e7fe278e1c1023f6fa8f3007368571bf6cafb1e36d89cab07de66f85ae615267d620f204cda6a931608075713
[Wed Dec 24 20:31:09 2014][debug] Free space on C:\Program Files\FusionInventory-Agent\var\http..__itsupport.host.asia_plugins_fusioninventory\deploy: 104506
[Wed Dec 24 20:31:09 2014][debug] NetInventory task execution not requested
...

access.log from apache

...
10.65.x.yy - - [24/Dec/2014:20:37:09 +0800] "GET /plugins/fusioninventory/b/deploy/?action=setStatus&sha512=52edf1ae2c77934629242f1736a8d7257aae117e7fe278e1c1023f6fa8f3007368571bf6cafb1e36d89cab07de66f85ae615267d620f204cda6a931608075713&machineid=ASSGSG-W002.myHost.local-2014-12-24-20-22-31&uuid=549ab27daf6bf&part=file&msg=fetching%207z920-x64.msi&currentStep=downloading HTTP/1.1" 200 2
10.65.x.yy - - [24/Dec/2014:20:37:09 +0800] "GET /plugins/fusioninventory/b/deploy/?action=setStatus&uuid=549ab27daf6bf&sha512=52edf1ae2c77934629242f1736a8d7257aae117e7fe278e1c1023f6fa8f3007368571bf6cafb1e36d89cab07de66f85ae615267d620f204cda6a931608075713&machineid=ASSGSG-W002.myHost.local-2014-12-24-20-22-31&currentStep=downloading&msg=retrying%207z920-x64.msi&part=file HTTP/1.1" 200 2
10.65.x.yy - - [24/Dec/2014:20:37:10 +0800] "GET /plugins/fusioninventory/b/deploy/?action=setStatus&machineid=ASSGSG-W002.myHost.local-2014-12-24-20-22-31&sha512=52edf1ae2c77934629242f1736a8d7257aae117e7fe278e1c1023f6fa8f3007368571bf6cafb1e36d89cab07de66f85ae615267d620f204cda6a931608075713&uuid=549ab27daf6bf&msg=fetching%207z920-x64.msi&currentStep=downloading&part=file HTTP/1.1" 200 2
10.65.x.yy - - [24/Dec/2014:20:37:10 +0800] "GET /plugins/fusioninventory/b/deploy/?action=setStatus&part=file&msg=retrying%207z920-x64.msi&currentStep=downloading&uuid=549ab27daf6bf&machineid=ASSGSG-W002.myHost.local-2014-12-24-20-22-31&sha512=52edf1ae2c77934629242f1736a8d7257aae117e7fe278e1c1023f6fa8f3007368571bf6cafb1e36d89cab07de66f85ae615267d620f204cda6a931608075713 HTTP/1.1" 200 2
10.65.x.yy - - [24/Dec/2014:20:37:11 +0800] "GET /plugins/fusioninventory/b/deploy/?action=setStatus&uuid=549ab27daf6bf&sha512=52edf1ae2c77934629242f1736a8d7257aae117e7fe278e1c1023f6fa8f3007368571bf6cafb1e36d89cab07de66f85ae615267d620f204cda6a931608075713&machineid=ASSGSG-W002.myHost.local-2014-12-24-20-22-31&currentStep=downloading&msg=fetching%207z920-x64.msi&part=file HTTP/1.1" 200 2
10.65.x.yy - - [24/Dec/2014:20:37:12 +0800] "GET /plugins/fusioninventory/b/deploy/?action=setStatus&msg=retrying%207z920-x64.msi&part=file&currentStep=downloading&machineid=ASSGSG-W002.myHost.local-2014-12-24-20-22-31&sha512=52edf1ae2c77934629242f1736a8d7257aae117e7fe278e1c1023f6fa8f3007368571bf6cafb1e36d89cab07de66f85ae615267d620f204cda6a931608075713&uuid=549ab27daf6bf HTTP/1.1" 200 2
10.65.x.yy - - [24/Dec/2014:20:37:12 +0800] "GET /plugins/fusioninventory/b/deploy/?action=setStatus&msg=fetching%207z920-x64.msi&part=file&currentStep=downloading&machineid=ASSGSG-W002.myHost.local-2014-12-24-20-22-31&sha512=52edf1ae2c77934629242f1736a8d7257aae117e7fe278e1c1023f6fa8f3007368571bf6cafb1e36d89cab07de66f85ae615267d620f204cda6a931608075713&uuid=549ab27daf6bf HTTP/1.1" 200 2
10.65.x.yy - - [24/Dec/2014:20:37:13 +0800] "GET /plugins/fusioninventory/b/deploy/?action=setStatus&sha512=52edf1ae2c77934629242f1736a8d7257aae117e7fe278e1c1023f6fa8f3007368571bf6cafb1e36d89cab07de66f85ae615267d620f204cda6a931608075713&machineid=ASSGSG-W002.myHost.local-2014-12-24-20-22-31&uuid=549ab27daf6bf&msg=retrying%207z920-x64.msi&currentStep=downloading&part=file HTTP/1.1" 200 2
10.65.x.yy - - [24/Dec/2014:20:37:13 +0800] "GET /plugins/fusioninventory/b/deploy/?action=setStatus&machineid=ASSGSG-W002.myHost.local-2014-12-24-20-22-31&sha512=52edf1ae2c77934629242f1736a8d7257aae117e7fe278e1c1023f6fa8f3007368571bf6cafb1e36d89cab07de66f85ae615267d620f204cda6a931608075713&uuid=549ab27daf6bf&msg=fetching%207z920-x64.msi&currentStep=downloading&part=file HTTP/1.1" 200 2
10.65.x.yy - - [24/Dec/2014:20:37:13 +0800] "GET /plugins/fusioninventory/b/deploy/?action=setStatus&machineid=ASSGSG-W002.myHost.local-2014-12-24-20-22-31&uuid=549ab27daf6bf&status=ko&sha512=52edf1ae2c77934629242f1736a8d7257aae117e7fe278e1c1023f6fa8f3007368571bf6cafb1e36d89cab07de66f85ae615267d620f204cda6a931608075713&part=file&currentStep=downloading&msg=7z920-x64.msi%20download%20failed HTTP/1.1" 200 2
...

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#4 2014-12-24 16:16:57

ddurieux
Plugins Dev
From: Propières, France
Registered: 2005-06-17
Posts: 7,521

Re: GLPI 8.5 + FusionInventory-1.0 with Agent 2.3.14 deployment not worki

Check in glpi files (/files/_plugins/fusioninventory/files/) you have files in subfolders manifests and repository

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#5 2014-12-24 16:40:55

v01ded
Member
Registered: 2009-04-03
Posts: 3

Re: GLPI 8.5 + FusionInventory-1.0 with Agent 2.3.14 deployment not worki

ddurieux wrote:

Check in glpi files (/files/_plugins/fusioninventory/files/) you have files in subfolders manifests and repository

I have checked, there are files in the manifest and repository. I'm also able to download directly files from the repository folders from my browser using direct url. Example: http://myGLPIHost.com/files/_plugins/fu … 6c355e1570

Each file is about 1mb each. I have monitored closely the activates of the agent which it trying to download the packages. The deploy and workdir folders are created in the /var folder but no files is ever download.. Strange.

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#6 2014-12-26 12:22:03

cedric-soulier
Member
Registered: 2014-09-12
Posts: 18

Re: GLPI 8.5 + FusionInventory-1.0 with Agent 2.3.14 deployment not worki

Hello,

Thank you for having to ask your question, I was able to solve my problem thanks to that.

Sorry for my bad English and I have no solution to your problem smile

GLPI 0.85.4 ~ Debian GNU/Linux 7.7 (wheezy) ~  Apache/2.2.22 (Debian)  ~ OCS Inventory NG  1.1.1

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