Forum GLPI-Project

edgar.giese

Member

Registered: 2014-11-13

Posts: 6

"Impossible record for Name" on connect an item to a computer

After updateting from 0.83.8 to 0.84.7 (now 0.84.8) i got this error on connecting a monitor to a computer on tab "Connections".
Complete Message is:

Impossible record for Name = PC5906
Other item exist
[PC5906 - ID: 504 - Serial number: CZC419625T - Entity: Wurzel-Einheit]

In table glpi_computers is only one item with id:504 and only one item with name:PC5906. It is the same item.

Connecting the computer to the monitor works. I mean from assets->monitors->connections, i can connect the computer.

But no other device like device, monitor, phone, printer, can connect to the computer from assets->computers->connections

I can't see any errors in debug-mode.

Normaly i am on german but i switched to english for testing. On english, the error is the same.

I use the workaround and hope you can fix it.

bye...

yllen

GLPI-DEV

From: Sillery (51)

Registered: 2008-01-14

Posts: 15,278

Re: "Impossible record for Name" on connect an item to a computer

What is the exact error in glpi/files/_logs/php-error.log?

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CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

edgar.giese

Member

Registered: 2014-11-13

Posts: 6

Re: "Impossible record for Name" on connect an item to a computer

No logged errors. :-(

edgar.giese

Member

Registered: 2014-11-13

Posts: 6

Re: "Impossible record for Name" on connect an item to a computer

I've tested the plugins. When i deaktivated the ocsinventoryng-plugin, then it works. I have another problem with that plugin. The pdf-print plugin did not work with the ocsinventoryng-plugin.