Forum GLPI-Project

jalvergne

Member

Registered: 2013-02-14

Posts: 47

Creating recurring tickets [Resolved]

Hello there,

After several searches much on Google and the forum, I still can not create recurring tickets.
I use GLPI 0.84.3 on Wamp.

Here are my settings:

# Automatic Actions (ticketrecurrent)
-Frequency: 30 min
-Status: Planned
-Run mode: CLI
Hourly Range: 7 -> 19

Template # ticket:
-Name: Test
Unit-root (Sub-Entities = No)
Mandatory-Field: Title / Interface + standard simplified interface
Pre-Champs: Title (Test) Description (Test Tickets recurring), Plaintiff, Status, Group technicians

# Recurring Ticket
-Name: Test
Active: Yes
Ticket-Master: Test
-Frequency: 1 hour
Creation early: 1:00
-Calendar: -----

# Configuration CLI:
I created a scheduled on the server with the following settings (no error) task:
c:/wamp/bin/php/php5.4.16/php.exe
Argument: c:/wamp/www/glpi/front/cron.php
Every 5 minutes

Thank you for your help and your explanation for the operation of GLPI and CLI mode because I'm a little confused.

Last edited by jalvergne (2014-07-22 15:46:47)

jalvergne

Member

Registered: 2013-02-14

Posts: 47

Re: Creating recurring tickets [Resolved]

I'm using this solution and it's works.

http://www.glpi-project.org/forum/viewt … 23#p168323