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Hi everybody,
I'm using the plugin Sample. This plugin create one automatic action (Sample). I have modified it and I have added more functionality, by example, I send emails using NotificationMail class. My question is:
It's possible to use tags of the list of available tags (Notification templates) in my emails. This way will be more easy for me introduce information about tickets in emails.
Any suggestion will be good received. Thanks
Regards,
Antonio.
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