Forum GLPI-Project

PID

Member

Registered: 2024-02-15

Posts: 10

Issue with super admin profile (and others) not seeing entities

Hello,

After an upgrade to 10.0.18 the super admin profile and also technicians profile arent able to see some entities still in database.
From a superadmin profile when accessing the entities menu the request specify to show only few selected entities (from 0 to 19).
Is there a way to explain this behavior?

As an effect of this, all profiles even if allowed, cant see any info or tickets for entities over 20

SELECT DISTINCT `glpi_entities`.`id` AS id, 'UnAdmin' AS currentuser,

                        `glpi_entities`.`id` AS entities_id, '1' AS is_recursive,  `glpi_entities`.`completename` AS `ITEM_Entity_1`,

                        `glpi_entities`.`id` AS `ITEM_Entity_1_id` FROM `glpi_entities` WHERE   ( `glpi_entities`.`id` IN ('0', '13', '12', '14', '1', '8', '7', '15', '16', '2', '9', '5', '4', '3', '6', '11', '10', '17', '18', '19')  )  ORDER BY `ITEM_Entity_1` ASC  LIMIT 0, 30

PID

Member

Registered: 2024-02-15

Posts: 10

Re: Issue with super admin profile (and others) not seeing entities

Problem solved after clearing cache with the command "sudo -u www-data bin/console cache:clear"