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mw

Member

Registered: 2025-03-24

Posts: 2

Jamf plugin - Import iPhones as computers

Hello,

We have recently implemented Jamf Pro at our organisation and wanted to use the GLPI Jamf plugin to import/synchronise our devices. Our iPads and iPhones are currently recorded in GLPI as computers and we're using the Additional Fields plugin to record extended information against them.

I note that the plugin's documentation states that iPhones can be imported as either phones or computers but I can't see an option for changing this within the plugin. When looking at the preview of discovered devices on the import and merge screens the iPhones are listed as phones and there doesn't seem to be an obvious way to change the device import type. Is there a setting to change the default device type for iPhones or a way to choose this during the import stage?

cconard96

Moderator

Registered: 2018-07-31

Posts: 3,235

Website

Re: Jamf plugin - Import iPhones as computers

iPhones are indeed supposed to be able to be imported as either Phones or Computers, although I admit it has been a while since I thought about the feature. Originally, I only considered handling importing as either Computer or Phone because GLPI didn't support a lot of "smartphone" features like software, OS, etc at the time but I pretty quickly started contributing those features to GLPI itself after starting the plugin. It's entirely possible the feature wasn't completely implemented in the plugin or was accidentally removed but it indeed looks like there is no current way to specify the imported type although the database schema and some of the code is in place to support it.

I'll try to take a better look at it later but since a lot of the work behind the scenes is done, it could be an easy fix.

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GLPI Collaborator and Plugin Developer.
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mw

Member

Registered: 2025-03-24

Posts: 2

Re: Jamf plugin - Import iPhones as computers

That's great, thanks for looking into this. This would be extremely useful for us so I'll keep my fingers crossed that it can be easily fixed!