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#1 2025-03-18 20:47:04

LipeQ
Member
Registered: 2025-03-18
Posts: 3

Priority issue GLPI 10.0.3

Hello dears,

Let's start from beggining.. I got a base of users, profiles, entities etc.
Some time ago I realized that one user with profile "Users" can change priority (that's good) in some entity, and another one with the same profile but in different entity "also can" change it.
But in case of second user it's like: Change ticket priority, save - seems good.. F5 and it's again in previous priority and no any changes in historical/logs.

Do you know what can I do / what might be a solution?

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#2 2025-03-19 10:25:53

cconard96
Moderator
Registered: 2018-07-31
Posts: 3,226
Website

Re: Priority issue GLPI 10.0.3

Well, if it is a bug it was probably already fixed. There have been 15 bug fix versions released since 10.0.3 and thousands of changes.


GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

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#3 2025-03-25 19:41:35

LipeQ
Member
Registered: 2025-03-18
Posts: 3

Re: Priority issue GLPI 10.0.3

Thank you for your answer, you were right - GLPI 10.0.3 ->10.0.5 solved the issue

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