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#1 2025-03-14 16:17:56

wjqwh
Member
Registered: 2025-02-19
Posts: 19

ITIL Catalog in Ticket

Hello,
Is it possible to limit a special catalog only can be selected or visible to create ticket by special group or person?
Thanks.

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#2 2025-03-18 14:34:31

cconard96
Moderator
Registered: 2018-07-31
Posts: 3,235
Website

Re: ITIL Catalog in Ticket

GLPI's Form Creator plugin lets you create specialized forms, limit access to the forms, and also enable a "Service catalog" interface for simplified interface profiles so that they can only use the configured forms and not create a regular generic ticket.


GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

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