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Hi everyone,
I’m not sure if I’m taking the best approach, but my GLPI is configured with an Entity (the company) and some child entities for the company's sectors (e.g., IT, HR, etc.). However, I didn’t know how to assign users directly to the child entities, so I created the sectors as groups and assigned them to the main entity instead.
Is there a way to assign a group to its respective child entity? Or is there a better way to configure this?
The issue I'm trying to solve with this approach is:
Configuring a rule to automatically assign a requester group to a ticket based on the creator's groups.
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