Forum GLPI-Project

wjqwh

Member

Registered: 2025-02-19

Posts: 19

Mini Dashboard for Self-Service

Hello,
How to enable ticket mini dashboard for profile self-ervice?
I can't see mini dashboard above ticket list.
what's wrong?

thanks.

Last edited by wjqwh (2025-03-11 16:05:20)

cconard96

Moderator

Registered: 2018-07-31

Posts: 3,237

Website

Re: Mini Dashboard for Self-Service

You cannot. Self-Service/Simplified Interface users are regular users that only submit tickets. There is nothing useful in the dashboards for these users.

What is your use case?

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GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

wjqwh

Member

Registered: 2025-02-19

Posts: 19

Re: Mini Dashboard for Self-Service

For user, if there is a mini dashboard above the ticket list like super-admin, it is very friendly for user and easy to view ticket status.

  144               0                           1                                2                                 1                              8                             132
Tickets     Incoming tickets    Pending tickets          Assigned tickets            Planned tickets           Solved tickets            Closed tickets

By the way, How can I post image here?

cconard96

Moderator

Registered: 2018-07-31

Posts: 3,237

Website

Re: Mini Dashboard for Self-Service

Normal users can see ticket counts directly on their home page after logging in to GLPI.

For images, you have to use an image hosting site like ImgBB and copy/paste the BBCode (for the full image, not the thumbnail) in your message.

---

GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

wjqwh

Member

Registered: 2025-02-19

Posts: 19

Re: Mini Dashboard for Self-Service

As you can see, no mini dashboard.

Last edited by wjqwh (2025-03-14 09:49:00)