Forum GLPI-Project

WebGreg

Member

Registered: 2020-02-27

Posts: 772

Notification queue - problem with the queue clearin?

Hi

front/queuednotification.php

1. I'm displaying the "Recipient email" column here. However, I don't see email addresses, only numeric user account IDs. Is this normal?

2. From what I've noticed - the same notification is in the trash, where I can see the email address. It looks like an automatic task clears the queue by moving entries to the trash, but leaves them in such a "shortened" form.

front/queuednotification.php?is_deleted=0

Subject 	Creation date	        Recipient email         Send date
[GLPI #0000090]	2025-03-07 09:27	12           

[GLPI #0000087]	2025-03-07 09:44	19

[GLPI #0000087]	2025-03-07 09:44	11

front/queuednotification.php?is_deleted=1

Subject 	        Creation date	        Recipient email          Send date
[GLPI #0000090] Update	2025-03-07 09:27	user1@domain.com         2025-03-07 09:37

[GLPI #0000087] Update	2025-03-07 09:44	user3@domain.com         2025-03-07 08:22

[GLPI #0000087] Update	2025-03-07 09:44	user2@domain.com         2025-03-07 08:22

3. It doesn't work like that, moving an event to the trashbin generates an email address as an id in the queue and a correct address in the trashbin. I have one event, in which it was sent to 8 people. In the trash bin it is for 8 people, in the queue it is left for... 5 people. Each of these 5 people in the queue has an id. In the trash bin - 5 people have a correct address (removed from the queue), but the other 3 people also have an id here.

Last edited by WebGreg (2025-03-07 15:16:14)

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GLPI 10.0.18
GLPI-Inventory 1.5.0
Ubuntu Server 20.04 LTS

cconard96

Moderator

Registered: 2018-07-31

Posts: 3,267

Website

Re: Notification queue - problem with the queue clearin?

Are you sure the notifications with the IDs are email notifications and not browser notifications? You can add the "Mode" column to see this.

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GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
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Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

WebGreg

Member

Registered: 2020-02-27

Posts: 772

Re: Notification queue - problem with the queue clearin?

As always - you are right. ID is related to the browser, while email is actually related to email That explains a lot. Thank you

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GLPI 10.0.18
GLPI-Inventory 1.5.0
Ubuntu Server 20.04 LTS