Forum GLPI-Project

Xacal

Member

Registered: 2018-10-18

Posts: 4

List of rejected tickets different between personnal view and linked

Hello

The number of tickets with a rejected solution in the personal view is not the same on the page returned when the link is clicked.

In the personal view, the filter only concerns open tickets with a rejected solution for an assigned technician.

However, the link takes you to a page using a different filter that includes all tickets (closed/unclosed) with a rejected solution.

Behaviour repeated with any technician

Can you tell me if this is a bug or a deliberate behaviour?

GLPI version: 10.0.16

Thank you