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maheshdk

Member

Registered: 2024-11-18

Posts: 17

While adding the solution, CR & SR option should be mandatory

Hello,

While adding the solution, CR & SR option should be mandatory .
How we can implement in GLPI 10

Pls guide.

Thank you

cconard96

Moderator

Registered: 2018-07-31

Posts: 3,286

Website

Re: While adding the solution, CR & SR option should be mandatory

What are you referring to by "CR" and "SR"?

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GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

maheshdk

Member

Registered: 2024-11-18

Posts: 17

Re: While adding the solution, CR & SR option should be mandatory

its Change Request(CR) and Service Request(SR) i am referring.
When we add solution for ticket, there is option for CR and SR, which i want to make mandatory.
Without selecting CR or SR solution should not be submitted.

LaDenrée

HELPER

Registered: 2012-11-19

Posts: 6,370

Re: While adding the solution, CR & SR option should be mandatory

I hope I understand  your answer :

I guess your "option" SR and SR is "solution type".

Behaviours plugins can make "solution type" mandatory

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GLPI10.0.16 (ubuntu 22.04 PHP8.1  Mariadb10.6 ) plugins : comportements 2.7.3 reports 1.16.0 formcreator 2.13.9, datainjection 2.13.5 fields 1.21.9