Forum GLPI-Project

little_devil

Member

Registered: 2024-12-09

Posts: 7

How to create TicketFollowup with an image through its URL?

I make POST-request from Postman:
apirest.php/TicketFollowup

Headers:
Session-Token: blablabla
Content-Type: multipart/form-data

Body - form-data:

key: value:

uploadManifest:

{
  "input": {
    "tickets_id": 15,
    "content": "Photo 3"
  }
}

filename[0]:
type: file
value: uploaded from PC - 142 Kb.

Response:

{
    "id": 16,
    "message": "Document copy succeeded.",
    "upload_result": {
        "filename": [
            {
              ...
            }
        ]
    }
}

201 - Created

But now I wanna do another request with one change:
filename[0]:
type: text
value: url of image (image - 142 Kb still, at least, when I download it)

Response:

[
    "ERROR_UPLOAD_FILE_TOO_BIG_POST_MAX_SIZE",
    "The file seems too big"
]

400 Bad Request

I've seen another duscussions about this topic:
forum.glpi-project.org/viewtopic.php?id=282629
forum.glpi-project.org/viewtopic.php?id=176544
forum.glpi-project.org/viewtopic.php?id=209103

I checked:
- I have the right syntax;
- it's not about size really, only 142 Kb;
- in my PHP and Apache settings at least 2 Mb are allowed.

I don't understand, why this error appers.

cconard96

Moderator

Registered: 2018-07-31

Posts: 3,226

Website

Re: How to create TicketFollowup with an image through its URL?

As far as I know, uploading a file from a URL is not supported at all.

---

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