Prep for 0.80.5 to 0.83.3 upgrade

adrianmarsh · 2012-06-12 15:45:01

Hi All,

Am prepping to apply an upgrade on my production setup. I've configured a test setup and am just looking through what's different.

I've the following questions:

1) What are 'problem' tickets vs 'ticket' tickets ?
2) Any known issues at present in such an upgrade ? (my test looks good so far, but I've been caught out before).
3) Is there anything that gives a high level description of the new features ?

remi · 2012-06-12 15:53:11

1/
Problem : http://www.knowledgetransfer.net/dictio … roblem.htm

Ticket:
Incident : http://www.knowledgetransfer.net/dictio … cident.htm
Service request : http://www.knowledgetransfer.net/dictio … equest.htm

3/ https://forge.indepnet.net/projects/glpi/versions/538

adrianmarsh · 2012-06-12 15:59:46

Such a developers answer remi :-)

What I'm trying to get to in 1), is what differences are there in GLPI between the two ?

And 3), yes I could look at every fix ticket, but that doesn't tell me what new features have been implemented, or, how to use them, what config or setup is needed to make them work, etc.

remi · 2012-06-12 16:31:05

1/ not so simple... you must test

Some differences
- life cycle
- problem could be visible on a sub entities
- problem could be a merge of various tickets (from various entities)

> Such a developers answer remi :-)
Sorry, but to general question...

Please, test, and ask more specific question... it will be easier for us to answer

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#1 2012-06-12 15:45:01

Prep for 0.80.5 to 0.83.3 upgrade

#2 2012-06-12 15:53:11

Re: Prep for 0.80.5 to 0.83.3 upgrade

#3 2012-06-12 15:59:46

Re: Prep for 0.80.5 to 0.83.3 upgrade

#4 2012-06-12 16:31:05

Re: Prep for 0.80.5 to 0.83.3 upgrade

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