Probleme sync/import utilisateurs

FabriceL · 2024-10-31 16:50:54

Bonjour,

Nous avons migré notre GLPI sur un autre serveur il y a quelques mois.
Il s'avère que l'import ou la synchronisation des comptes AD ne fonctionne plus. J'ai systématiquement cette erreur:

Opération échouée
(0 problèmes de droits, 1 échecs)
XXXXX : Erreur en exécutant l'action

J'ai tenté de nombreuses choses (notamment au niveau des regles d'habilitation), mais rien n'y fait.
Les paramètres de l'annuaire LDAP ont aussi été vérifié, et a priori bien valable, car je suis en mesure par exemple d'importer un groupe AD.

Voilà les informations système disponibles

Informations sur le système, l'installation et la configuration
Vérifier si une nouvelle version est disponible

GLPI 9.5.7 ( => /var/www/glpi)
Installation mode: TARBALL
Current language:fr_FR

Server

Operating system: Linux FR-A-GLPI 6.1.0-26-cloud-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.1.112-1 (2024-09-30) x86_64
PHP 8.2.24 apache2handler (Core, FFI, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apache2handler, apcu, bz2, calendar,
ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imagick, imap, intl, json, ldap, libxml,
mbstring, memcache, mysqli, mysqlnd, openssl, pcre, pdo_mysql, posix, pspell, random, readline, session, shmop, sockets, sodium,
standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib)
Setup: max_execution_time="30" memory_limit="128M" post_max_size="8M" safe_mode="" session.save_handler="files"
upload_max_filesize="2M"
Software: Apache/2.4.62 (Debian) (Apache/2.4.62 (Debian) Server at 172.31.28.8 Port 443)
Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:131.0) Gecko/20100101 Firefox/131.0
Server Software: Debian 12
Server Version: 10.11.6-MariaDB-0+deb12u1
Server SQL Mode:
Parameters: glpiuser@localhost/glpidb
Host info: Localhost via UNIX socket

PHP version is at least 7.2.0 - Perfect!PHP version is at least 7.2.0 - Perfect!
Sessions support is available - Perfect!Sessions support is available - Perfect!
Allocated memory > 64 Mio - Perfect!Allocated memory > 64 Mio - Perfect!
mysqli extension is installedmysqli extension is installed
ctype extension is installedctype extension is installed
fileinfo extension is installedfileinfo extension is installed
json extension is installedjson extension is installed
mbstring extension is installedmbstring extension is installed
iconv extension is installediconv extension is installed
zlib extension is installedzlib extension is installed
curl extension is installedcurl extension is installed
gd extension is installedgd extension is installed
simplexml extension is installedsimplexml extension is installed
intl extension is installedintl extension is installed
ldap extension is installedldap extension is installed
apcu extension is installedapcu extension is installed
Zend OPcache extension is installedZend OPcache extension is installed
xmlrpc extension is installedxmlrpc extension is installed
exif extension is installedexif extension is installed
zip extension is installedzip extension is installed
bz2 extension is installedbz2 extension is installed
sodium extension is installedsodium extension is installed
Database version seems correct (10.11.6) - Perfect!Database version seems correct (10.11.6) - Perfect!
Timezones seems loaded in databaseTimezones seems loaded in database
The log file has been created successfully.The log file has been created successfully.
Write access to /var/www/glpi/files/_cache has been validated.Write access to /var/www/glpi/files/_cache has been validated.
Write access to /var/www/glpi/config has been validated.Write access to /var/www/glpi/config has been validated.
Write access to /var/www/glpi/files/_cron has been validated.Write access to /var/www/glpi/files/_cron has been validated.
Write access to /var/www/glpi/files has been validated.Write access to /var/www/glpi/files has been validated.
Write access to /var/www/glpi/files/_dumps has been validated.Write access to /var/www/glpi/files/_dumps has been validated.
Write access to /var/www/glpi/files/_graphs has been validated.Write access to /var/www/glpi/files/_graphs has been validated.
Write access to /var/www/glpi/files/_lock has been validated.Write access to /var/www/glpi/files/_lock has been validated.
Write access to /var/www/glpi/files/_pictures has been validated.Write access to /var/www/glpi/files/_pictures has been validated.
Write access to /var/www/glpi/files/_plugins has been validated.Write access to /var/www/glpi/files/_plugins has been validated.
Write access to /var/www/glpi/files/_rss has been validated.Write access to /var/www/glpi/files/_rss has been validated.
Write access to /var/www/glpi/files/_sessions has been validated.Write access to /var/www/glpi/files/_sessions has been validated.
Write access to /var/www/glpi/files/_tmp has been validated.Write access to /var/www/glpi/files/_tmp has been validated.
Write access to /var/www/glpi/files/_uploads has been validated.Write access to /var/www/glpi/files/_uploads has been validated.
Write access to /var/www/glpi/marketplace has been validated.Write access to /var/www/glpi/marketplace has been validated.
Web access to the files directory should not be allowed but this cannot be checked automatically on this instance. Make sure access to error log file (/files/_log/php-errors.log) is forbidden; otherwise review .htaccess file and web server configuration.Web access to the files directory should not be allowed but this cannot be checked automatically on this instance.
Make sure access to error log file (/files/_log/php-errors.log) is forbidden; otherwise review .htaccess file and web server configuration.

GLPI constants

GLPI_ROOT: /var/www/glpi
GLPI_CONFIG_DIR: /var/www/glpi/config
GLPI_VAR_DIR: /var/www/glpi/files
GLPI_MARKETPLACE_DIR: /var/www/glpi/marketplace
GLPI_USE_CSRF_CHECK: 1
GLPI_CSRF_EXPIRES: 7200
GLPI_CSRF_MAX_TOKENS: 100
GLPI_USE_IDOR_CHECK: 1
GLPI_IDOR_EXPIRES: 7200
GLPI_ALLOW_IFRAME_IN_RICH_TEXT:
GLPI_TELEMETRY_URI:
GLPI_INSTALL_MODE: TARBALL
GLPI_NETWORK_MAIL: glpi@teclib.com
GLPI_NETWORK_SERVICES:
GLPI_MARKETPLACE_PRERELEASES:
GLPI_MARKETPLACE_ALLOW_OVERRIDE: 1
GLPI_MARKETPLACE_MANUAL_DOWNLOADS: 1
GLPI_USER_AGENT_EXTRA_COMMENTS:
GLPI_AJAX_DASHBOARD: 1
GLPI_CALDAV_IMPORT_STATE: 0
GLPI_DEMO_MODE: 0
GLPI_FORCE_EMPTY_SQL_MODE: 1
GLPI_DOC_DIR: /var/www/glpi/files
GLPI_CACHE_DIR: /var/www/glpi/files/_cache
GLPI_CRON_DIR: /var/www/glpi/files/_cron
GLPI_DUMP_DIR: /var/www/glpi/files/_dumps
GLPI_GRAPH_DIR: /var/www/glpi/files/_graphs
GLPI_LOCAL_I18N_DIR: /var/www/glpi/files/_locales
GLPI_LOCK_DIR: /var/www/glpi/files/_lock
GLPI_LOG_DIR: /var/www/glpi/files/_log
GLPI_PICTURE_DIR: /var/www/glpi/files/_pictures
GLPI_PLUGIN_DOC_DIR: /var/www/glpi/files/_plugins
GLPI_RSS_DIR: /var/www/glpi/files/_rss
GLPI_SESSION_DIR: /var/www/glpi/files/_sessions
GLPI_TMP_DIR: /var/www/glpi/files/_tmp
GLPI_UPLOAD_DIR: /var/www/glpi/files/_uploads
GLPI_NETWORK_REGISTRATION_API_URL: htt ps://services.glpi-network.com/api/registration/
GLPI_MARKETPLACE_PLUGINS_API_URI: htt ps://services.glpi-network.com/api/glpi-plugins/
GLPI_I18N_DIR: /var/www/glpi/locales
GLPI_VERSION: 9.5.7
GLPI_SCHEMA_VERSION: 9.5.7
GLPI_MIN_PHP: 7.2.0
GLPI_YEAR: 2022

Libraries

htmlawed/htmlawed version 1.2.5 in (/var/www/glpi/vendor/htmlawed/htmlawed)
phpmailer/phpmailer version 6.1.6 in (/var/www/glpi/vendor/phpmailer/phpmailer/src)
simplepie/simplepie version 1.5.6 in (/var/www/glpi/vendor/simplepie/simplepie/library)
tecnickcom/tcpdf version 6.3.5 in (/var/www/glpi/vendor/tecnickcom/tcpdf)
michelf/php-markdown in (/var/www/glpi/vendor/michelf/php-markdown/Michelf)
true/punycode in (/var/www/glpi/vendor/true/punycode/src)
iamcal/lib_autolink in (/var/www/glpi/vendor/iamcal/lib_autolink)
sabre/dav in (/var/www/glpi/vendor/sabre/dav/lib/DAV)
sabre/http in (/var/www/glpi/vendor/sabre/http/lib)
sabre/uri in (/var/www/glpi/vendor/sabre/uri/lib)
sabre/vobject in (/var/www/glpi/vendor/sabre/vobject/lib)
laminas/laminas-cache in (/var/www/glpi/vendor/laminas/laminas-cache/src)
laminas/laminas-i18n in (/var/www/glpi/vendor/laminas/laminas-i18n/src)
laminas/laminas-serializer in (/var/www/glpi/vendor/laminas/laminas-serializer/src)
monolog/monolog in (/var/www/glpi/vendor/monolog/monolog/src/Monolog)
sebastian/diff in (/var/www/glpi/vendor/sebastian/diff/src)
elvanto/litemoji in (/var/www/glpi/vendor/elvanto/litemoji/src)
symfony/console in (/var/www/glpi/vendor/symfony/console)
scssphp/scssphp in (/var/www/glpi/vendor/scssphp/scssphp/src)
laminas/laminas-mail in (/var/www/glpi/vendor/laminas/laminas-mail/src/Protocol)
laminas/laminas-mime in (/var/www/glpi/vendor/laminas/laminas-mime/src)
rlanvin/php-rrule in (/var/www/glpi/vendor/rlanvin/php-rrule/src)
blueimp/jquery-file-upload in (/var/www/glpi/vendor/blueimp/jquery-file-upload/server/php)
ramsey/uuid in (/var/www/glpi/vendor/ramsey/uuid/src)
psr/log in (/var/www/glpi/vendor/psr/log/Psr/Log)
psr/simple-cache in (/var/www/glpi/vendor/psr/simple-cache/src)
mexitek/phpcolors in (/var/www/glpi/vendor/mexitek/phpcolors/src/Mexitek/PHPColors)
guzzlehttp/guzzle in (/var/www/glpi/vendor/guzzlehttp/guzzle/src)
guzzlehttp/psr7 in (/var/www/glpi/vendor/guzzlehttp/psr7/src)
wapmorgan/unified-archive in (/var/www/glpi/vendor/wapmorgan/unified-archive/src)
paragonie/sodium_compat in (/var/www/glpi/vendor/paragonie/sodium_compat/src)
phpCas version 1.6.0 in (/usr/share/php/CAS/source)

Merci pour votre aide.

cconard96 · 2024-11-01 14:28:11

GLPI 9.5 n'est plus officiellement pris en charge. Il n'est pas non plus compatible avec PHP 8.2. La version compatible maximale attendue est PHP 8.0.

Forum GLPI-Project

Announcement

#1 2024-10-31 16:50:54

Probleme sync/import utilisateurs

#2 2024-11-01 14:28:11

Re: Probleme sync/import utilisateurs

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