Forum GLPI-Project

alfred.acosta

Member

Registered: 2024-09-05

Posts: 1

Changed domain password, now getting a error 500

Greetings,

I just recently changed my domain password on Active Directory as per our department's rule of changing passwords which occurs every three months or so. Suddenly, getting a 500 error. Looking on our IIS server I noticed this error message:

Can not log on locally to C:\inetpub\wwwroot\glpi\public as user CHCC\[my firstname.lastname] with virtual directory password

I'm not sure how to fix this issue but my workaround is to change my password back to the previous password, which then worked. How do I resolve this so that I am able to change my domain password and still have access to the glpi portal on our IIS?

Thank you in advance

cconard96

Moderator

Registered: 2018-07-31

Posts: 2,809

Website

Re: Changed domain password, now getting a error 500

This isn't a GLPI issue, but an IIS one. The vast majority of GLPI users don't use IIS or Windows to host GLPI so you probably aren't going to get much help for IIS issues here.

---

GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.