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#1 2024-07-22 11:43:59

marioalpha
Member
Registered: 2019-06-11
Posts: 35

Glpi-agent windows service fails to start

Good morning,

via Task Package we are updating agents from 1.9 to 1.10

Many workstations no longer contact the server, if I run the agent manually this works.

All workstations are windows 22H2 Pro X64

Going to search the error, I noticed that the Windows Glpi-Agent service was not running even if set as automatic.

Forcing the execution I have a 1053 error
Can't open perl script "C:\Program Files\GLPI-Agent\perl\bin\glpi-win32-service": No such file or directory

In fact, on these Win32-Service workstations is absent.
If I copy the file from a working workstation, this returns to start the service and dialogue with the server.

What happen? How can I solve?

Last edited by marioalpha (2024-07-22 11:46:40)


Glpi 10.0.16
Glpi Agent 1.10
Apache 2.4.29
PHP 8.2.4

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#2 2024-07-22 16:04:35

marioalpha
Member
Registered: 2019-06-11
Posts: 35

Re: Glpi-agent windows service fails to start

I temporarily interrupted the Job

I went back to installing the MSI package via GPO, this is performed correctly.
Now the file "C:\Program Files\GLPI-Agent\perl\bin\glpi-win32-service" is present and the service has returned running.

I don't understand why this problem happens through the Job


Glpi 10.0.16
Glpi Agent 1.10
Apache 2.4.29
PHP 8.2.4

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#3 2024-07-23 09:09:41

marioalpha
Member
Registered: 2019-06-11
Posts: 35

Re: Glpi-agent windows service fails to start

I found the solution in github but I can't post the full link here.

github.com/glpi-project/glpi-agent/issues/602


Glpi 10.0.16
Glpi Agent 1.10
Apache 2.4.29
PHP 8.2.4

Offline

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