Forum GLPI-Project

Lamounier

Member

Registered: 2024-07-18

Posts: 1

automatic email notification when certain category ticket is submited

hey hey,

I'm trying to make a rule to automate an email notification
to a certain group of technicians when a incident ticket of a specified
category is created and/or changed to by a tec person, but don't
really know how. 

We are using GLPI 10.0