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GLPI does not allow to add Impact dropdown to the simplified interface by default.
There are scenarios where adding Impact makes sense.
NOTE
- Make a backup of the file before making any changes!
- Please be aware that changing default files will be overwritten when upgrading (document your changes!)
Find the file: <<GLPI_ROOT_FOLDER>>\glpi\templates\components\itilobject\selfservice.html.twig
Aprox. LINE 157 find the code:
{{ fields.field(
'urgency',
item.dropdownUrgency({
'value': params['urgency'],
'width': '100%',
'display': false,
'required': right_field_options.fields_template.isMandatoryField('urgency'),
}),
__('Urgency'),
right_field_options
) }}
AND ADD:
<!-- START - ADD IMPACT TO SIMPLIFIED INTERFACE -->
{{ fields.field(
'impact',
item.dropdownImpact({
'value': params['impact'],
'width': '100%',
'display': false,
'required': right_field_options.fields_template.isMandatoryField('impact'),
}),
__('Impact'),
right_field_options
) }}
<!-- END - ADD IMPACT TO SIMPLIFIED INTERFACE -->
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