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Hello,
Is it possible for GLPI to automatically open a problem or change when an e-mail is received? So far I have only found the possibility that a ticket is created.
We have the address support@ for creating tickets and I would like to provide an additional one where issues/changes are created.
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No. This is not supported.
GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.
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