Forum GLPI-Project

infzerg

Member

Registered: 2023-11-20

Posts: 2

Notifications for correspondence in the ticket

Hi!

The organization requires the functionality of accepting applications and correspondence within the application.
The essence is this, applications are created, the receiver is based on the cli and crontab are processed. But when we make comments in the application, they do not come to the initiator of the request. I tested SMTP for a response, it works. Tell me where to look so that comments in the application come to the initiator and observers, including.

infzerg

Member

Registered: 2023-11-20

Posts: 2

Re: Notifications for correspondence in the ticket

up?