Forum GLPI-Project

Dilsin

Member

Registered: 2020-07-23

Posts: 3

I recently upgraded to GLPi 10.0.10 and some tickets are now blank

I recently upgraded to GLPi 10.0.10, and after the upgrade, when I clicked on the ticket name it is blank.

The central screen with title and description and the followups does not appear, the right side with options like locations, Category, Status, type is also all blank.

The only thing that appears is the left-side menu, Tickets, Statistics, Approvals and the list goes on.

Anyone experiencing that problem?

Last edited by Dilsin (2023-12-07 18:14:29)

Dilsin

Member

Registered: 2020-07-23

Posts: 3

Re: I recently upgraded to GLPi 10.0.10 and some tickets are now blank

The error occurs when the ticket has a follow-up.
I just added a follow-up to a ticket that did not have the problem, and now it has.
Ticket statistics are also no appearing.

Last edited by Dilsin (2023-12-07 19:56:12)

Dilsin

Member

Registered: 2020-07-23

Posts: 3

Re: I recently upgraded to GLPi 10.0.10 and some tickets are now blank

I re-installed GLPI on a new Linux server and recovered from the backup.

It is working fine now.

cconard96

Moderator

Registered: 2018-07-31

Posts: 2,813

Website

Re: I recently upgraded to GLPi 10.0.10 and some tickets are now blank

Please check the GLPI logs in the files/_log folder.

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