Forum GLPI-Project

Jeckt

Member

Registered: 2023-09-22

Posts: 11

Users cannot update their e-mails.

Hello,

I tried everything (I think or almost everything), but what permissions and where do I have to give to users, so they could edit their e-mail adresses.

In "My settings" they can change everything but email.

I even gave them all permissions in "Administration->Provile->Users-> Administration -> Users (Select all) - still not working.

Thanks in advance.

cconard96

Moderator

Registered: 2018-07-31

Posts: 2,811

Website

Re: Users cannot update their e-mails.

What version of GLPI?
Are they receiving an error when trying to update the email or is the field grayed out?

---

GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

Jeckt

Member

Registered: 2023-09-22

Posts: 11

Re: Users cannot update their e-mails.

Version of GLPI: 10.0.10

No, the field isn't greyed out.
They can write there but when they hit Enter or Save email just disapear.

And also no errors.

Just what I found:

When user is from local base, he can update his email.
When user is from LDAP he cannot update (only admin/super-admin can)

Last edited by Jeckt (2023-12-12 12:36:19)

cconard96

Moderator

Registered: 2018-07-31

Posts: 2,811

Website

Re: Users cannot update their e-mails.

I cannot recreate the issue. While logged in as an LDAP account that only has the Self-Service profile in GLPI, I was able to change the email for the user.
My tests we done with the latest GLPI release (10.0.11).

---

GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

cconard96

Moderator

Registered: 2018-07-31

Posts: 2,811

Website

Re: Users cannot update their e-mails.

I may have found the cause of the issue. Can you test the change made in this pull request (see the Files Changed tab)?

https://github.com/glpi-project/glpi/pull/16225

---

GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

Jeckt

Member

Registered: 2023-09-22

Posts: 11

Re: Users cannot update their e-mails.

Hiya,

Sorry for delay, but I tried this change and yes, it worked.
Finally ppl can change their emails.

I upgraded to 10.0.11 and added this (int).

Thanks,

Now, have to remember to change this all the time after I'll make upgrade.