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#1 2023-11-28 20:49:37

RogerioMax
Member
Registered: 2023-11-28
Posts: 5

E-mail notification of a New Ticket

Good afternoon!

I'm starting to use GLPI in my company and I need help to better understand how to create an email notification when there are New Ticktes. We have several sectors and I can't clearly find a way to create a task, nor a business rule to do this. Currently, I only work with sending notifications of returns and changes in the status of Tickets opened by the applicant. Currently using GLPI version 9.5.3. Thank you very much in advance!

Last edited by RogerioMax (2023-11-28 20:52:58)

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