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#1 2023-11-10 16:41:27

MasinAD
Member
Registered: 2023-10-24
Posts: 13

Private followups and tasks not sent by email

In contrast to everyone else having problems with private followups or tasks we'd like to have them sent to technicians, supervisors and so on. But nothing's happening. Whenever I set such a timeline item to private the notification queue stays empty. I already checked that the corresponding profiles have set the permissions to "See private ones" for "Ticket tasks" and "Followups". Is there some other setting to change before we get notified of private timeline items?

GLPI 10.0.10 on Debian 10 with PHP 8.2.12

Bests,
Masin

Last edited by MasinAD (2023-11-10 16:49:41)

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