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Hi,
in front/notificationtemplatetranslation.form.php?id=4¬ificationtemplates_id=4, the default translation of the default ticket notification template, I try this code:
##IFticket.storestatus=5##
<p><strong>##lang.ticket.autoclosewarning##</strong></p>
##ENDIFticket.storestatus##
<dl>
<dt>##lang.ticket.url##</dt>
<dd><a href="##ticket.urlapprove##">##ticket.title##</a></dd>
##IFticket.storestatus=5## <!-- solved -->
<dt>##lang.ticket.solvedate##</dt>
<dd>##ticket.solvedate##</dd>
<dt>##lang.ticket.solution.type##</dt>
<dd>##ticket.solution.type##</dd>
<dt>##lang.ticket.solution.author##</dt>
<dd>##ticket.solution.author##</dd>
<dt>##lang.ticket.solution.description##</dt>
<dd>##ticket.solution.description##</dd>
##ENDIFticket.storestatus##
</dl>
But on saving it the second IFticket.storestatus=5 and ENDIFticket.storestatus gets removed. I'm not even sure if these are some kind of language elements or just static keywords :-). Anyway, I couldn't find any documentation if I can query the same condition more than once.
Bests,
Masin
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