You are not logged in.

Announcement

 Téléchargez la dernière version stable de GLPI      -     Et vous, que pouvez vous faire pour le projet GLPI ? :  Contribuer
 Download last stable version of GLPI                      -     What can you do for GLPI ? :  Contribute

#1 2023-10-06 10:00:52

AktivniUporabnik
Member
Registered: 2023-09-25
Posts: 6

GLPI e-mail receiver, can it ignore attachments?

I am sending replies to existing tickets via e-mail, so it sends them to GLPI e-mail reciever, under the ticket i reference via the ticket number in the Subject of the e-mail.

The problem is, that most of the time, any e-mail attachments included, but GLPI includes it in the ticket answer, that is generated via e-mail receiver.

I don't want e-mail pictures, like sender  contact information(jpg) etc. included.

Is it possible to ignore files inside an e-mail, and to send it in plain-text only to the e-mail reciever? The best option would be, if i could add something like "ignore attachments" in the email, so it would ignore attachments when sending the e-mail to GLPI e-mail receiver.

I could not find the solution in the GLPI e-mail collectors section in the glpi-user-documentation.readthedocs /fr/master/modules/configuration/collectors.html#blacklists

Last edited by AktivniUporabnik (2023-10-06 10:19:01)

Offline

Board footer

Powered by FluxBB