Forum GLPI-Project

Maschik1234

Member

Registered: 2023-07-03

Posts: 26

Ticket Validation only for Users

Hello,

Is there a way to remove the group selection from the approval process in the tickets? Only users should be available for selection, not groups.

Even if it would work with the UI customization in the entity, so that it is only hidden with CSS, I would already be happy.

Thanks in advance!

cconard96

Moderator

Registered: 2018-07-31

Posts: 2,813

Website

Re: Ticket Validation only for Users

There is no true group approval in any officially released GLPI version. In GLPI 10 and before, the "Group" option is really just a way to filter the list of users by group membership. In the upcoming release of 10.1.0, there will be a proper "Group" approval option where a member of that group can make the approval on behalf of the group. In either case, there is no way to hide the option except perhaps the CSS customization, but the use of the Select2.js library and randomized input ids could make that difficult. I don't know the required CSS to hide it, if possible at all.

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GLPI Collaborator and Plugin Developer.
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