Forum GLPI-Project

Kallisti

Member

Registered: 2017-07-28

Posts: 19

Ticket number on the ticket creation entry in the timeline

Hello,

In 9.x timeline view, the initial entry (the ticket description and title) showed the ticket number with a hash next to it (#123123). This made the ticket number very visible and discoverable. Due also to the issue (https://github.com/pluginsGLPI/formcreator/pull/2915) with the form creator and self-service view, the ticket number is also not visible above the timeline when using the form creator plugin. The end users only see the ticket number in the list or in the URL.

Is there a way to return the ticket number into the timeline?

Thanks!